Domino's Pizza

"I ordered online the store is less than a block from my house (I asked for contactless delivery) all they had to do was drive over and drop it off, 1 hour later pizza tracker said it was delivered, it never was the driver never even drove by my house, I have a huge window and no one came up, when I called them and some extremely rude person, who couldn't care less about providing any type of customer service, and should not be dealing with customers to begin with, told me they would send it back out, when I asked why wasn't my delivery just dropped off per instructions, He said I have no idea, and I then stated that it had been too long to bring it all back out, that it would be cold by now and I was really unhappy, the response was then you card has been refunded and he literally hung up on me. I'm really upset that this is how they are behaving and treating people, I will make sure that this domino's (on Cortez) is one that I never deal with again, I'm truly disgusted at the total lack of concern by the people in this store. Really awful customer service here!! As soon as I posted this, I received an automatic response from Domino's telling me to write them my suggestions on how they can improve, my money did get refunded and my order was delivered anyway, I guess that's something, however I am still not happy with the way I was treated or with how my food was, and will not be ever ordering from here again. It's like they have unsupervised children running the place ( or idiots are running things)"

"Just called to complain about the pepperonis on my pizza tasting expired/meaty/wrong (we’re adults , I know what expired or ill stored deli meat tastes like it’s very obvious) and I requested a new pizza . PAM the MANAGER was super rude to me on the phone and tried telling me that I was wrong about how the pizza tasted ?? As a paying customer you should be able to give me food that doesn’t taste bad or at the very least replace it if need be . When I asked her if she could send me another one she told me she’ll credit me the money . So now I’m hungry with a $6 credit to my account. Just unprofessional, train your managers better. However The drivers are always so sweet and I always make sure to tip them well ❤️"

"I am having a problem with only the marble cookie brownie. This is the second time we have ordered this and it has came to us raw. We picked it up. My husband asked to make sure that it was not raw and was told that it is good judge for yourself for me way too raw once again & I can’t eat it Until I continue baking it at home. The rest of my order was very good."

"This was my 1st and last order at this location. It was a waste of my time and money placing an order. They gave me what they wanted to give me. Their online ordering system needs to be tweaked. The original time for pickup was from 30 to 58 mins. (wow) Once the online clock started it was about 15-20 minutes and the status bar filled the screen with a report that the "order was complete". Their original estimated time was more close to reality, the status bar was being operated from a different universe. I sat in my vehicle watching delivery drivers come and go. There were two customers who actually went into the store. Each wearing masks, but they went in. Twice. And neither came out with any packages either time. Based on what I received, not receiving any food items from this location would have been a blessing. In this scenario, the only thing that was correct was the "Placed Order" time clock. All of this happened in a span of an hour!"