Marco's Pizza 2097 Town Center Boulevard, Orlando, FL 32837

"This is the only Marco’s where the manager opens the door for you. All tables are clean all the time and the pizza at this location is always better than other stores. Ricardo is amazing as a manager and he always makes sure his store is immaculate."

"The online ordering is so bad - 502 errors, takes you in circles, repeats the same questions - it's a waste of time. It's a shame as the pizza is excellent, but it's often impossible to order. Update for owner: Thanks for the reply. We will try again. This sure looks like a problem with the main Marco's website. Frankly, it has never been very good, but usually works if you keep trying. Hey, Corporate - fix your website. :)"

"I've been a customer of this place for a long time and the food is really delicious! Last week I craved a DeLuxe clazone and decided to accompany it with 10 chicken wings, but I don't eat flats I asked that they all be drumettes and there was no problem! The food was excellent! Today I decide to repeat the same great experience but the cashier told me that she couldn't give me all drumettes!!! I asked why because last week I asked for the same thing and there was no problem! The manager on the back told me that it was a company policy. I ask them when they changed that policy because the lady manager who attended me last week did not say anything about it. The cashier answered me that she did not know why that manager did it, but the one who answered me was the district manager! I was stunned! Is that good customer service? I told the cashier, forget my order, I no longer want it and I left. What is the problem that they are all drummettes? I'm not going to pay for something I don't eat! And especially when I'm paying $15.00 for them! I'm sorry but I will never set a foot in that store again!!!"

"Came in after placing an order for carry out, and noticed a dasher having issues with an order, overheard of an order placed over an hour ago that was never made. None of my business but it’s still a red flag I noticed coming in.. I went under the assumption that this location has new staff and have made a mistake as is to be expected. Onto my food… I was not impressed by the slightest bit. I did not know that the pizza bowl does not come with a crust underneath, so all I had in my pizza bowl was cheese, sauce and toppings… not to mention the bowl looked like nothing as advertised, it was extremely thin, completely flat. The cheesy bread didn’t look bad but it tasted a bit too done. That left us with the bbq chicken wings. It was… ok. Not crispy, a bit mushy, but better than the other 2 items I ordered, although I requested garlic butter in my order but received ranch sauce instead. However, I ordered a single pizza from this location last week and was fairly satisfied when it comes to pizza at a fair price. Unfortunately after tonight I give it a 3 star rating… I just hope that the lack of quality and service is due to new staff that are still learning. Update: With last week’s decent experience and the GM reaching out directly tonight to make up for it with a full credit, I have to bump it up to a 4 star review. The effort to gain a customer’s trust and make the customer happy says a lot, and for that I thank you. Not a lost customer here."

"OMG! That was unexpected! My best friend and I decided to try out a new pizza place (it's our thing to try different restaurants and review them), so we chose Marco's Pizza. I'm a vegetarian, so I ordered a veggie pizza. It was AMAZING! The dough was very fresh. I couldn't stop eating even after being super full. My friend and her daughter were beyond impressed as well. So when I came home, later that night I reheated and devoured this deliciousness. And guess what? Next day I told my friend, "That pizza was so good, I'm mind-blown!" She said, "I know, right?" And then I said, "Hey, do you wanna go there again?" It was sorta a joke but not really. She was totally on board, so we chose a different location (First one was by 192 and second in Hunter's Creek) and stuffed our faces with the same pizzas. And guess what? Later that day I came home and finished it off, again. That never happened. So now I say, "there's good pizza and then there's Marco's Pizza.""