Dairy Queen Grill & Chill

"Manager really needs to work with the employees especially the one working the window. Trying to ask a question and she walked away not the friendliest. Also photo of my non toasted toast."

"Tried to order a couple blizzards. Were told they were out of one. The cashier was quick to suggest a St. Patrick's milkshake to our daughter as alternate. Despite our better recommendations, she went with the cashier's suggestion. And promptly had very little of it, because she did not like it."

"You can’t go wrong with ice cream. That was not the problem. We were sitting in the lobby eating and I decided to order a blizzard for my kid. I was told no we close the dining area. Well damn, how about letting folks know yo are about to do that. But to tell me to get in my car and go through the drive through. What kind of establishment business does that. Not cool at all."

"This place has to be the worst fast food in Winter Garden. Every time I go the order is incorrect or they do not give me my entire order. I have had issues with a cake order in the past which was unsatisfactory in their ability to address their mistake. Today they did not give me my entire order. I asked to speak with a manager to tell them of my ongoing issues and the woman “Ms. Vixen Mistletoe” identified herself as a manager. I told her I was missing part of my order and she expressed no concern at all. They had me pull forward and wait for my order to be brought out. I quickly saw I was missing food. I had to wait 15 minutes for it to be remedied and when I told her this she responded, “I am short staffed what do you want me to do about it?”. I said you could have brought me out the rest of my order since I told you this over the drive thru window (I drove back around and got in line) I had small children with me which made it difficult to come in. They told me to wait and pull up to the window in line. Her response again is “what do you want me to do you have your food”. Nice attitude, it is a rare occasion you actually got my order correct making it the standard of your service. I won’t be going back here again."

"It has been 35 years since I was in a Dairy Queen. Last one was up in Cape Cod. Brought my daughter yesterday and the burgers, the fries and the blizzard brought back great memories. I feel what they do, they do very well and the experience was solid. Clean place and an engaging cashier who made it even better for my daughter. It was a slow period and she even offered to bring out my daughters dessert after she finished her meal. We will be back again."