Subway

"11/12/2023 the girl working around 10am today is the absolute best ever fast kind and i got a ham and cheese as well as a steak and cheese which i always ask for heavy oil and vinegar and she hit the perfect amount on the spot best friggin sub ever i will be throwing in some rizz next time thanks subway girl woot woot ;-)"

"Good day, my name is Mike Hilliard and I wanted to share my experience at your Groveland Subway store Sunday. Mind you we have been patrons here since we moved to Groveland in 2015. We arrived in the afternoon, no customers were in the store. A young man and another worker were in the back. The young man came out and asked what breads we wanted and we explained we wanted four footlong sandwiches. The other worker came out and looked away and mumbled something. I asked her to look at me and to repeat what she was saying. I explained that I am hard of hearing and I needed the person to look at me so I could understand. I am an older man with a hearing challenge, I did not have my hearing aids in so I was unable to understand this employee. That’s it. That’s my whole issue. Your employee walked away repeatedly during the sandwich making while mumbling under her breath. When the person returned I asked what pronoun they went by as I wasn’t sure, with no name tag and a shirt that said spicy, I wanted to be respectful. I never raised my voice, called them names, or tried to make them feel small. I just couldn’t hear this person. I can accept that she (as she identified herself) didn’t acknowledge us when we entered, didn’t engage or promote this store in a positive light. But when she took our picture and said she was calling the police, that caught me off guard. For the record, I am happy to talk to you and her and or the police if necessary. Her customer service is poor, her professionalism is absent, and I could not understand what she was mumbling. Thank you for reading this. I have texted and emailed this to your manager and store without response. I look forward to your reply."

"Usually quick service. Does back up at certain times around lunch. Always friendly. In a strip mall, so don't expect any great views."

"Melissa was great! She made me a sub with a smile and personable which made me feel comfortable. In a uncomfortable situation. The manager was very condescending & I didn’t appreciate her talking loudly or down to a young man at the register in front of customers, it would be better to do that in private. It’s embarrassing and made me feel uncomfortable. If it wasn’t for Melissa I wouldn’t have enjoy my experience."

"I always do curbside for my sandwiches. They are on a timer and always come out as soon as I hit the button I am here usually. They're always surprised that I give them a tip which I'm hoping when they see my car they continue to give me good service"