Red Lobster

"Good meal, good service on one of the busiest days for restaurants. Valentines day. Seated quickly, server arrived promptly and took great care of us. Hard to ask for much more, unless it would be someone else to pay the bill. LOL"

"I have been a resident in The Villages Florida, for 20 years. My husband and I have visited many other restaurants, here in The Villages. Previously we have visited this Red Lobster in previous years. This year we have been coming frequently every Fridays for lunch at this Red Lobster, 0n 466 in The Villages. But I have to say that the staff and customer service is great. First, the hostess Denise greets you promptly and warmly, always smiling. Second, AJ the waitress is the friendliest and caring person. She manages orders accurately. Constantly making sure if you have any other needs. Third, the manager of this restaurant, Chat does a great job. Why I say this, because I see that the teamwork and communication is very efficient. The food is fantastic. It’s the management and staff that make a place."

"I rarely leave bad reviews but this one was horrible and we ended up getting food poisoning My husband, daughter, and I were greeted and promptly seated. There were only 5 other tables occupied and more than enough staff. We waited 15 minutes for someone to come to our table and when someone finally came it was just to ask if someone had come for our drinks. For the next 7 minutes, 3 different servers came to ask if anyone had come to get our drinks. After 10 minutes someone finally took our drinks. During those almost 30 minutes we were seated waiting for just our drinks to be taken, we noticed 2 other parties being seated and a server promptly going over and taking their drink orders. After being seated for FORTY-FIVE MINUTES (45) we finally had our food order taken. Another almost 30 minutes wait for our food (stuffed fish, fish sandwich, and a lobster bisque), just to be disappointed with the quality and taste. My lobster bisque was cold and my daughter complained that her fries were cold. She had 2 pieces of fried fish for her sandwich. One piece was good but the other one was almost all breading and it had been refried. My husband loved his sides but said something was weird about the stuffed fish. He thought maybe it was the stuffing so he took most of it out from one of the portions. I didn't eat my bisque since it was cold and no one came to check on us so I could ask for it to be reheated. I was hungry so I took 2 bites from the other fish portion from my husband's plate when I realized the fish was undercooked and it was the fish that had a strange taste, not the stuffing. We waited (some more) for someone to come to our table to see how we were doing, and to offer dessert (I was hungry still and wanted to try the chocolate cake) but no one came. We asked a waitress who was standing to the side if she could please send a waitress. When she asked us who was our waitress we were honest and said "We don't have one. It's been different wait staff taking orders and bringing the food" She went to see who could come to our table and when she returned she had the table kiosk and politely told us we could just pay at the table. We didn't want to pay, we wanted dessert. We weren't asked how was our meal or if we wanted more drinks or a dessert. Just a "pay here". My husband and I left so disappointed with the service and the lack of quality food. We wondered if our being a young Hispanic couple had anything to do with our lack of service since we couldn't help but notice we were the only young couple there and the only people of color. To top EVERYTHING off, WE GOT FOOD POISONING! Red Lobster was the only thing we ate that day besides some pastries for breakfast. My husband had it worse since he ate most of the meal. High fever, vomiting, and diarrhea. Not only did we waste time and money on food from here but I also had to spend money on getting medicine, ginger ale, and a few other things delivered to our home to try and alleviate our pain. NEVER AGAIN WILL WE DINE HERE AND WE WILL NOT BE SUGGESTING THIS PLACE TO ANYONE."

"I had not been to Red Lobster for ages and tried the one on 466 in the Villages. I was not disappointed. The endless shrimp deal is amazing and I went home with enough left overs for 2 extra meals, 4 fresh biscuits and fresh drink. I had their yummy Brussels sprouts as an extra side and they were out of this world! I had the most courteous, bubbly, and helpful waitress named Pita. I highly recommend!"

"Had the endless shrimp before and the Tuesday crab today, both have been absolutely delicious! Service is friendly and attentive. The AC was out during our visit but they had dehumidifiers and portable units which helped. Won't deter me from coming back though, the food is"