Taco Bell 13545 Southwest 17th Court, Ocala, FL 34473

"Upon entering Taco bell, nobody acknowledged we were even there. Nobody came to take our order or even let us know to enter our order at the kiosk. The girl at the drive-through ignored us. Had she worked for me she would have been fired on the spot. The 2 people getting food ready were working hard, however, the inconsistency of the food was terrible. Some of our tacos were almost empty, while some were full. The bowl was good tasting but a total ripoff for what you get. I did not receive the creamy jalapeños sauce which I paid extra for. If this Taco Bell only wants to cater to the drive-through, they should lock the doors for walk-ins."

"My family and I placed a mobile order via UE at this location a little after lunchtime today just to get the opposite of what we ordered. As we returned home we noticed the order had things on it that we requested not to have so I called the restaurant back to inform the General Manager who gave an attitude because He didn’t put sour cream on my 5 layer burritos and really didn’t want to remake it. This Guy is very Hateful and evil. For him to be a General Manager you would expect a better response/ outcome. I’m the past I’ve used the drive thru to order and this same General Manager gave me the biggest attitude and very rude to customers. He acts like he doesn’t like African American customers. I have had family as well as friends tell me every time they visited this same location they encountered issues with their order and the General Manager customer service is very bad. He needs to be in a warehouse or somewhere that he doesn’t have to have Close contact with human beings because his attitude and the way he treats customers is disgusting and evil as he looks."

"Best Taco Bell fast food in the area! Food is always hot and fresh and the staff is extremely friendly all the time! Janice is a darling and it's always a pleasure to see her beautiful smiling face!"

"I went to this Taco Bell earlier tonight and the service was horrible. I went to pay for my food and I didn’t realize my card was locked so I went to unlock my card from my phone and the blonde girl at the window rolled her eyes, tossed the bag of food at me and slammed the window. I don’t know what kind of people they are hiring there but I have never experienced any problems until tonight. Be better."

"This will be my first and last time at this location. I ordered everything in my order without lettuce, well apparently that meant let’s add extra lettuce and no meat. I understand places are under staffed but with that being said I’m more than willing to wait a little longer to get my food as long as it’s made correctly. The picture is just of one item, but the entire order was like this"