Zaxby's Chicken Fingers & Buffalo Wings 3710 Southwest Archer Road, Gainesville, FL 32608

"My wife and I have tried to give this place chance after chance. I am totally dumbfounded with their employees. It goes beyond rude, They have zero work ethic, no sense of urgency, and could care less about the customers they depend on. It took over 35 minutes to get our cold and incorrect food order. The only consistency is them wasting time, playing around, on their cell phones, and being disrespectful to customers. We are finished with Zaxbys until some drastic changes take place. This location needs some serious leadership and management. They could learn quite a bit from the hiring and training at Chic Fil A. If it were me, I would close the store before I gave mediocre service to another customer. I would clean house of those who choose not to follow the rules and can't take care of customers. The last health inspection shows how much employees and management cares about their job or workplace."

"The manager BREANA P. here is disgusting and rude. Im pregnant and really craved the salad today. She messed up both meals in the order and complained and blamed us even after having us park. She didn't put toast in one and she didn't add the egg to the salad . The lettuce was wilted. I explained it over the phone and instead of a remake she had a attitude and said she did make it right as if I lied. I brought the salad back. I asked for a refund and she was so rude the whole time and never once looked at the salad or check for a mistake. The whole encounter was terrible and she felt so comfortable doing so in front of the crew. I told them what happened and they said she said she made it right and you have to wait on her. this all happened before 11:46am definitely won't return."

"Ordered online 6pc chicken with coleslaw and a drink and 2 different types of salad. My husband picked it up when he got back to the hotel with the food only received 4pc chicken no coleslaw and no drink. Also salad looks exactly the same salad. Will not recommend this Zaxby's. Go somewhere else."

"AWFUL. I ate cigarettes!! I normally love Zaxby’s but I go to the one close to Main Street but this time I went to the one on archer. DISGUSTING! I waited 20 mins for my food and when I finally got it they practically threw it at me and ran off. I got it home and took a bite and everything tasted like cigarettes!! Omg! My mouth honestly feels numb just like after smoking a cigarette! That chef needs to be reprimanded or fired."

"I visited Zaxby’s for the first time with the fam earlier today. We got the Chicken Philly, Funnel Cake, and Chicken Tender Plate. For being fast food, the food was great. The chicken tenders and funnel cake were hot and crispy! The Zax sauce is amazing and the chicken Philly was a hit as well!! I read some other reviews of this location and it seems like placing orders has been trouble for some. We ordered through the app for in store pickup and had no issue. Our food came out within 5 minutes of the selected time. Although they forgot 1 cup we just asked for one and they gave us a free upgrade to a large cup, much appreciated!!"