Early Learning Coalition of Pinellas County, Inc. 2536 Countryside Boulevard, Clearwater, FL 33763

"I honestly thought this program would be so helpful to be but OMG I WAS WRONG!!!! I first applied back 2021 and got the run around JUST TO BE DENIED!! On there portal it says they accept : letter from employer/employment verification but that’s DEFINITELY NOT TRUE be cause it still wasn’t enough for them I got the job and the letter from my employer stating I’m a new hire, my pay per hour etc.. but ELC ONLY WANTS CHECKS STUBS basically and I feel like that’s what the portal should just of said that instead taking me thru all that!! Being a single mom with literally no family in the state of Florida it’s almost impossible to have someone watch my kid while I’m working! I was hoping and praying for the best BUT No. I enrolled in school online couple of years late (full time) but I guess it looked to them as if I was going to school part time online even tho the form showed full time so instead of denying me put me on the “wait list” and we all know what that means…im basically denied AND I KNOW THIS because I was on the school readiness plus(for people who didn't qualify before) WAIT-LIST FOR OVER 6 plus months (was told the wait list wasn't moving) then a year and after that then EVENTUALLY I just gave up. So if your working and have a check stub or two your probably good, living in a homeless shelter OR going thru career source welfare program(child support/cash assistance) your GOOD."

"Without even pulling my application, I was given the wrong form the complete and advised to drive out to two schools to collect signatures and return. Come to find out, this is not a requirement for VPK, and yes I did specify I am there for a VPK re-enrollment application. They showed zero care or willingness to help, and instead sent me around chasing flies. Not to mention no-one, other than the receptionist, was in the office until 15 minutes after its opening time."

"Absolutely terrible service! My son has been in daycare for the past week and they still cant get the correct information on the family portal for me to E sign. Every since they switched to online services for daycare referrals and applications their service has gotten worse. I have called them every day this week and no one answers the phone or calls back. If they do call back its with an attitude!"

"i am so thankful for ELC, i would not be able to afford Daycare if it wasn't for their help!! THANK YOU!! However, just like the other reviews I've read...the customer service and staff.. not all but most.. are very short, rude and make you feel like you are lower then them just because your asking for help. I've been trying to fax paperwork for a year now and every time i fax it NEVER goes through.. they always say its not their fault. maybe they should come up w/ better options for people to send paperwork..emailing would be great!"