Quest Diagnostics 3814 Florida 674, Ruskin, FL 33573

"Your staff are the only star you get. This is twice ive brought my daughter in that either we made an appointment and had to sit over half an hour and the 2nd time....this time it appears youve lost her labs. I spent 15 minutes in chat to finally get a person who chat who cant help me and instructed me to call a specific phone number. Ive now been on hold for over 20 minutes...all of this due to your incompetent and inconsiderate customer service."

"3 visits in the last 2 years and 2 were perfect with a clean building and pleasant and helpful people. The 3rd visit I had an unhappy and miserable employee who insisted on making me miserable also. She took forever and really hurt me with the needle, even taking multiple times to find the blood vessel."

"Easy appointment set-up online to include insurance verification. This site has kiosks for check-in so make sure you have your ID and insurance card ready to go since you'll have to scan them. Waited about 5 minutes after check-in to be called back and was on my way home in under 10 minutes. Would recommend for bloodwork."

"Desiree was comforting and professional. After having a bad experience at the Quest Ellenton, FL location, I was a bit nervous. Her gentle smile and kind words calmed me in seconds. She took her time to find just the right location of my vein before sticking me and got it with one try. I’m so grateful for her."

"My appointment was for 12:50 pm, I came in at about 10am and signed in, however, they said I had to wait for 12:50. I am fasting and I was called at 1:09 pm. The lobby doesn't have a toilet, and no office to talk to anyone. You have to wait until someone opens the door to talk to a staff member. This is ridiculous and not a pleasant place. I hope everyone writes a review since everyone is complaining. This is the worst place, very soon it will be out of business. You will not see me here any longer."