Orlando Health Imaging Centers Lake Mary

"Waited a long time for My appt. Sat I’m waiting room for an hour and finally went up desk to ask if I should reschedule and she said yes the machine is down. Never apologized. Had to wait a month for another appointment. They keep you waiting so long, not enough chair in waiting area"

"horrible experience took 8 weeks to get an appointment they called 1 hour before appointment saying pre approval with insurance was not done. finally got MRI and they failed to send it to my doctor place is out of control, nobody answers any phone, you have to go in person to get anything done"

"Mean Girls Mammogram! Checking in, they asked me about my husband’s retirement. At a mammogram? I balked and I asked who needed to know. She said Medicare, which I know is a lie. Then she just stared at me. I guess she passed my non passive noncompliance along because the xray technician was very very rough and caused pain, I’m sure intentionally. At 67, I’ve had plenty of mammograms, none of which were anything except a little uncomfortable. Incredibly poor customer service."

"Don't be late. I was 12 minutes late. They turned me away. At least they helped me find another location to get my MRI done same day. How are you so booked that someone 12 minutes late needs to be rescheduled?? And the earliest was weeks away. Your office didn't look that cool, clean or sophisticated."

"Had to do my annual mammogram and I’m extremely happy that I chose OH Lake Mary Imaging again. The service was amazing, the staff super friendly and the place clean & organized. This is my second year coming to this location and will be my place of choice. They give you prompt appointments and even offer Saturday appointments."