KFC 5080 North 9th Avenue, Pensacola, FL 32504

"Customer service here is not a priority at all! While trying to order, the lady had the nastiest attitude ever and was rushing me and my family the entire time. In the middle of the order, I chose not to complete it and took my money elsewhere. There seriously needs to be more accountability with this particular location about their attitudes! Worst customer service of any restaurant in the cordova area!"

"They was very nice helpful Had a mix up on my order and they replaced my order with no issues the managers was very nice thank you Mrs Diane and Mrs Carina"

"Appalling service. The manager demanded to see my phone 4 times to confirm my pick up order was mine then walked off and never came back. After 20 minutes, I had to ask another employee if I could have my already paid for food that was just sitting on the counter, not under the heat lamps. Also, only one employee was wearing gloves or a hairnet. I hope the health department shows up and shuts this place down."

"Just like I want my KFC! We were fresh out of church and decided to do a pickup order. We changed our minds and decided to eat in. The lady who served us was bluntly honest with her feelings about not needing company in the dining area at 8:30 on a Sunday night. But she was not rude and accommodated us with a little dry humor to boot! I loved her brutal honesty and she even became a welcomed partner in our dinner conversations. She is a lovely soul. The food was delicious. Biscuits were just a little on the doughy side and the Mac n cheese looked as if the old batch was added to the new batch without being stirred up. But overall it was a very nice end to our busy day. Thankyou Mama lady for your conversation and warm soul. I wish that I had gotten your name. PS The children said they will come back and broom and mop the floors for you anytime that you need them!"