Zaxby's Chicken Fingers & Buffalo Wings 121 East 9 Mile Road, Pensacola, FL 32534

"Natalie took my order. Shes one of the most professional courteous people there. The girl has drive. She should be worked into management. She would make a great face for the company. Keep up the good work Natalie!!"

"On December 26th around 5:00 ish I cracked a tooth on upper part of my mouth on a fry that looked totally normal. The fry or at least part of it was hard as a rock. It wasn’t till I went to the dentist about a week later to get checked that I found it was cracked. Their sorry Hartford insurance expected me to save the fry in order to cover the cracked tooth which has to be pulled completely out and implanted or bridged. I swallowed part of the fry and dropped the rest when it happened according to my wife just before she looked at it and I rushed to the bathroom to look at it. If they have security camera footage they’d probably see the whole thing! So no insurance coverage just because I didn’t save it? Tooth repair plus loss of work to get it fixed (I am self employed) is going to cost me a lot of money (I’d say around 5k at minimum) that I don’t have right now. Extremely disappointed and just mentally frustrated, exhausted, tired from this whole debacle. All I wanted was “help” to pay for this. I don’t think half is too much to ask in this case. My insurance was new starting in 2024 and it has a 12 month waiting period to help pay for this kind of tooth damage. My gums are swelling and still waiting for the Feb 1st date for oral surgeon to pull it. Just so tired and frustrated over this whole mess. Did so much paper work for nothing."

"Love their wings and things with the sweet and spicy sauce. Awesome staff but it was so cold in the restaurant I had to go warm up in the truck. Their heat must be down."

"Ordered on app which worked well. Food ready when I arrived. Friendly service. Order 100% accurate. Food really good. Would have given 5 stars for drive thru pick up."

"I love the hearty chicken strips. They aren't the thin little strips that won't stand up to dipping. They are thick meaty real white meat. Zax sauce is great on the fries and bread as well as the chicken. My new favorite buffalo dip and tater chips. Just spicy enough and the chips are what chips are meant to be. Love me some Zax."