Sally Beauty

"I give this a one star because they are low in stock and not only that but there is a woman behind the counter - She’s a black older lady and she has an attitude problem. She asked me if I needed help and I told her no what I’m looking for is not in stock. I thought she didn’t hear me, because we were a distance away, And I thought she said huh so I repeated myself and she said “I heard you, I said OK” with an attitude in her voice. And there was no need for that because I thought she didn’t hear me the first time which is why I repeated myself very class like. And then she started to follow me in the store as if I was stealing when I was looking at the clippers. I felt uncomfortable in that store so I left. No one was in that store and I can see why. She drives customers away with her poor customer service and horrible attitude."

"Terrible experience. I asked an employee with a bun and glasses question. She stared at me up and down and proceeded to respond, “any of the colors work”. Her attitude was horrible, I turned around and walked out. Now it makes sense why that place is always empty. I’ll take my money else where."

"The customer service is A1 & Their Beauty Supply has everything you could ever think of."

"I ordered products online last night. This afternoon I look on my account and see that my order is still in processing status. So I go to the store and explain to the cashier (Elizabeth Cash)what happened. She looks at my phone and says she can't do anything if they haven't received it. So I check my email and it confirmed that my order was ready. I show it to her and she looked at me and said why didn't you say anything. As a customer service agent it is your job to ask for that info so misunderstandings don't happen. We have an arguing match and she refuses to give me my paid items. She picks up the phone as if she's about to call the authorities. At the end of the day, I've never received such horrible customer service from Sally's. She needs more training."

"Almost costed me 200$ I bought a gold fox pro trimmer, and I asked about the return policy she told me just saved the receipt. When I went back there to return they told me no return on trimmer. So I had to exchange it for a different one. I’m gonna stick with Amazon from now on."