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Caliber Collision
4127 Salem Road, Covington, Georgia, United States
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About the Caliber Collision
Caliber Collision in Covington, Georgia, is a premier car repair institution located at 4127 Salem Road. With a team of highly skilled technicians and state-of-the-art equipment, Caliber Collision is dedicated to providing top-quality collision repair services. Whether you've been in a fender bender or a more serious accident, Caliber Collision has the expertise to restore your vehicle to its pre-accident condition. Trust Caliber Collision for all your auto body repair needs in Covington, Georgia.
Photos of Caliber Collision
4127 Salem Rd, Covington, GA 30016, United States
Opening hours of Caliber Collision
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Caliber Collision
"My truck was hit by a deer and the left side of the bed was pretty bad. Caliber collision restored my truck back to show room quality and the customer service I received from the General Manager Bryan Freshwater was excellent! Definitely exceeded my expectations"
"Great communication throughout the repair process. I was very happy with all the staff with whom I interacted. Very professional and are concerned with customer service. The repair took longer than originally estimated, which cost me more money in car rental. That was the only downside."
"I can’t begin to tell you the experience I received from this location. From start to finish. Everyone was polite, patient, and kind. They were informative and helpful. As far as my car they matched the pearl white coat was immaculate. Thank you all so much for taking care of me!"
"Collision was very professional in my experience with them. They did a very good job on my repair. They also had great customer service, and contacted me at least once a week to keep me updated on my repair. The only downside was it took a lot longer to repair than originally estimated"
"When I dropped my car off, there were two dashboard warning lights on in addition to the damage. I put it on the paperwork and showed the employee when I dropped it off, and they assured me it would be fixed. A few weeks later they called me and told me my car was ready for pickup, so I came and got it. Got my keys, paid the deposit, and went out to my car. I get in and start the engine, and the Airbag Malfunction light was still on. I go back inside and tell them, and a tech comes out with a diagnostic tool to check it. I'm told that the sensor can't find the fault and they need a specialist to come in, so they take my car back and I take my rental back home. Unfortunately, they told my insurance and the rental place that the repairs were finished and I had picked up my car, so my insurance coverage for my rental ended while they still had my car. Both my Insurance and my Rental said that Caliber had to confirm they still had my vehicle before they could do anything, and I had to play phone tag with all three of them to get it cleared up so I didn't have to pay out-of-pocket for my rental. The employees were very nice, and I do believe that they're knowledgeable in what they do, but they really dropped the ball in several different ways to the point that if I needed my car fixed again I'm not sure I would go back to this location."
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