The Rose Bloom

"Respectfully, I am somewhat surprised at your response to my post, but then again I’m not. It proves the very point I made of your lack of professionalism. I know a few things about business. What I do know is that you should value the voice of your clients. My grievance was in no way disingenuous. It was completely valid. Anyone who learns of losing $250 due to company policy would be upset and frustrated, and you as a business woman should understand that and be sensitive to that fact. I was not rude to your employee. As a client if I have questions about company policy, I have every right to speak to a manager. Your response however is definitely rude. And respectfully, when a person receives a gift card or certificate, clearly, they were not the one who purchased it so unless the gift giver told them the policy that they learned of at purchase they wouldn’t be privy to it since the policy is not stated on the card. Maybe you should consider changing that as a company policy. It would make your policy clearer to the gift recipient instead of leaving it to them to search your website. I have reached out to businesses before with my concerns and have never received such a nasty response. Thank you for proving my initial point--of your lack of professionalism. It further validates my decision not to visit your establishment again. And additionally, your 1-star reviews are just as "legitimate" as your 5-star ones. I would hope that you would value the perspective of your critics as well as your proponents. It makes for a better business."

"I was very happy with the overall experience. I felt the staff who helped me was a strongly committed to providing me with a relaxing experience with high-quality skin care. I got the GLOW Vitamin C treatment and my skin appeared brighter and well-nourished immediately."

"I definitely wished this place was closer. It's a great facility, parking is easy, awesome service, extremely clean and I know bc I dropped and earring and when I picked it up there was no dirt or hair on it. I've been two times prior but today was for a girls day. We enjoyed their mimosas, caught up in comfort and every lady expressed to me how much they enjoyed their service. In addition, they were very accommodating during the planning process and easy to work with. I won't hesitate to book them for another girls day."

"Asia Rose Spa is hands down one of my favorite spas in Atlanta. To start, the customer service is unmatched. All the staff members are pleasant and you feel welcomed the minute you step in. Now add to that the beautiful ambiance of the spa and you immediately feel relaxed. I received the new diamond glow dermalinfusion treatment and loved it. It left my skin feeling hydrated, smooth and glowing. I received a lot of compliments on my skin after the treatment. I highly recommend Asia Rose Spa!"

"Went in for a facial and laser hair removal and had a great experience! My laser hair removal sessions were painless, fast, and it worked. Such a relaxing atmosphere that I very much needed. Will be coming back soon for other services soon."