Childcare Network

"I love Childcare Network. Our son loves his teachers and the entire staff including the director Ms. Brandy. He always has so much fun and I'm excited for all the amazing things he's learning and experiencing. I love how his teachers provide feedback on his progress and alert us to any issues that arise. I'm not giving 5 stars because I recently had a stressful experience with the corporate side of CCN; I picked up my son on a Friday and was told of a positive COVID case. I got a call at about 7pm that evening informing us that his class will be closed for the next 7 weekdays. Yes 7 weekdays. Now my husband and I both have demanding work schedules so we had to scramble to find care for the following week which we did. CCN had also added that we would not be responsible for tuition that week. That was a relief because we were worried about how to make 2 daycare payments for the one child. We all know child care is hard to find and expensive at that. Fast forward to the following week (Monday night) and we get a call that "oh sorry we will be opening tomorrow after all, you can bring your kid". Well, we'd already made other arrangements that had begun and could not be retracted. Guess what CCN said. "Sorry you are still responsible for payment, we made a mistake AND our staff contacted you on Sunday not Friday to tell you we will be closed. And we called on Monday to tell you we will be open. So since we opened, you are still responsible". Essentially, I was called a liar. Thank God for technology and caller ID. Interestingly, one of the calls on Friday had gone to voicemail, so I took a screenshot of the visual voicemail and sent it to the corporate staff that I was corresponding with. The response...crickets. It wasn't until 2 days after that I followed up on the submitted screenshot and all I got was "Unfortunately you are still responsible". I'm utterly disgusted at the lack of integrity of CCN corporate. You make a mistake, you eat the mistake. You don't pass it on to parents. If childcare wasn't so hard to find and my son not totally in love with the wonderful staff at CCN, we would be gone just because of the principle of it."

"My daughter has been going here for over 3 years (since she was 4 months old). The directors and staff are wonderful. They care for my daughter like family. I seriously couldn't ask for a better daycare!!"

"Our daughter is doing amazing! She has only been attending since late June, she's 2.5 and they already have her counting backwards from 10; forward to 14 and verbally knows her alphabet. I'm literally blown away. She loves her teachers so much! So glad we made the switch."

"My son has been attending this facility for two years and I couldn't be happier with the care he receives. Ms. Fran is a wonderful director and the teachers all know my son by name and greet him daily, even the ones who aren't his. He looks forward to school everyday and doesn't want to leave at the end of the day. To me those are the best signs of a great daycare center."

"My daughter has been attending Childcare Network for about a year now. Her growth while attending is phenomenal . I worked in childcare for several years during college. I am always impressed by the attention the caregivers give to the kids. The staff is amazing. They are friendly and just like family."