Cartier

"We bough the Love bracelet however after I few days… just a few I realized the size it felt a little tied. We went to the Atlanta Cartier location and they said I couldn’t get a bigger size bc I was wearing. The bracelet was bought less than a week ago and I have not scratches. How in the world would figure out if the right size or not if you don’t wear it for a few days!! btw that size it was suggested by one of the associates in the store where I bough it I am not a jewelry expert they told me that was my fit and I trusted but while wearing it it feel a little uncomfortable. DO NOT BUY CARTIER!!!!!! honestly you lost one potencial big costumer for different pieces… we even mention when we bought this piece to send some information of rings and other bracelets to my husband… DO NOT BUY CARTIER!!."

"On a whim decided to visit this store to pick up a Christmas present for niece. I’ve shopped with cartier over the years but never bought a love bracelet or a trinity. Just the juste en clou, a few rings, and a panthere watch all from my lovely sales associate on Rodeo Drive. I wanted to get a simple trinity bracelet for my niece but inquired the love bracelets as well. I was greeted in store by a lovely gentleman and lady whose names i didn’t get only to be helped by a rude woman named Christine. She never introduced herself and i found her name through my receipt. She was not for conversation and was answering all of my questions very rudely. She also was just very short and was acting like she was Madame Cartier herself! After getting the vibe I started to reciprocate her energy and was short with her too. Only asking one question about the trinity bracelet to which she snapped at me with the response. When i was waiting for a Sales Associate to help me upon entering the store i overheard another couple sitting nearby that was being helped by a kind, elderly woman. She got them cartier boxed pastries or chocolates i’m not sure but she was so incredibly sweet with them. I wish i had her as my sales associate. I’ve never felt more rushed out of a boutique before in my life. i’ve purchased other designer jewelry from van cleef in at the Neiman in Lenox, i’ve purchased from Tiffany at Phipps. All of those sales associates were lovely, But this lady Christine was just flat out rude and she is tarnishing the cartier name with her atrocious stack on her wrist."

"Purchased this Cartier bracelet at Miami design district on Sunday and flew back home to Atlanta Monday morning. My girlfriend tried on the bracelet that night maybe wore it for 3 mins and we realized it was a little snug so I came to Cartier store in Atlanta to exchange it for another size was told because there are small scratches on it I could not exchange it cause they couldn’t resell it. First of all, I would’ve liked sale associate to throughly show me the bracelet and say this is scratch free and your good to go but he did hand me the bracelet and I didn’t look for scratches I just saw it and said yes I would like to purchase it. They wear white gloves on one hand but they touch the jewelry all over with there bare hand so what’s point of the white glove for show looks. You spend $5k+ in this store and for general of spending at luxury store they should allow exchanges. I’m very disappointed. The sale associate said to me well maybe I should take up this issue of scratches with Joseph who sold me the item in Miami because she couldn’t help. No problem ma’am. I will not be shopping Cartier anymore. I would prefer to spend more money somewhere and have sale associate throughly show me my item and explain exchanges and so fourth. This item was again purchased on Sunday and it’s Tuesday that I’m trying to exchange it."

"Michael, You put the human element into your business and it means a lot to me as a customer.Thank you for everything!  The items are of high quality, the service is superb and packaging is impeccable.  I will definitely see you again!"

"Michael, You put the human element into your business and it means a lot to me as a customer.Thank you for everything!  The items are of high quality, the service is superb and packaging is impeccable.  I will definitely see you again!"