H.G. Robertson Silver & Gifts 3240 Roswell Road Northwest, Atlanta, GA 30305

"Dropped off the top of a jar to be repaired in April 2023. One initial needed to be soldered back on the top. He told me that they were way behind that it would likely be two months and I said no problem. He stated he would call me when it was ready. I have gone back at least 5 times to ask about the repair. Each time he apologized and said he would find out the repair status and call me. Not once did he call me! Long story but I finally got my top today January 5, 2024, nine months later! And the repair is not great! BTW.... he had hand written note on the door that said they would open at 11:30. Needless to say it was closer to 11:40 when he opened. I will never go back and never recommend the place."

"The owner is incredibly kind, knowledgeable, and has excellent customer service. The shop is gorgeous and with a great selection. I wouldn’t go anywhere else!"

"Purchased a piece of silver,he sent it to his engraver..they lost it in October, got a refund 1/31...terrible!"

"Wonderful service and thoughtful staff! Will go out of their way to not only help you find whatever you are looking for, great or small, but also make the shopping experience as delightful as possible. fun tip - check out the amazing selection of estate jewelry they have as well!"

"These beautiful ppl gave an excellent customer service and i left with the item that initially i brought to do the engraving on with a very content spirit to myself. I am very happy with their job, more to this excellent COMMUNICATION SKILLS!!! ITs a rare diamond nowadays and both a gentleman and a lady were very polite and kind. I am amazed there is ppl out there who do business and appreciate every single walking in person. Thank you very much! i am very happy with everything you helped me with."