Kendra Scott

"I walked into the store with my mother. She and I had made a custom pair of heels on the custom wall. During the process, the lady asked if it was my mom’s birthday. She stated yes and would get 50% off of her earrings, making them about $$36. So we went up to the register, and the lady said the earrings were over $100 before the 50% off, and then now, somehow, they were 80 even after the 50% off. We were all confused, trying to get it explained to her. She could never explain to us why we were priced so wrong for a pair of earrings, nor was she willing to help explain it to us, nor was she willing to give us a discount for the earrings, even though the sales associate told us to stay wrong price multiple times that we were promised that these earrings were going to be 37. They were trying to make us buy it for $80. I don’t know how math can be that wrong. Can someone explain it to me lol?"

"Love this store and the jewelry. I want to give a shout out to Alex at the Avalon store. The kindness that she showed me today will not be forgotten. I was shopping for a bracelet for my mom (she has cancer) to give to my daughter for Christmas. Alex had no idea what a year it has been for us, but she showed the true meaning of Christmas today. May God bless you, Alex. I hope she is able to see the message. Merry Christmas!"

"Amazing customer service at this store. I can confidently recommend buying jewelry to anyone that is considering making a purchase at this location. Linda knows how to treat and take care of her customers and that is why I will continue coming back. Huge props!"

"Took my daughter to get her first set of starter jewelry. The service was quick and polite. I added some nice pieces for me as well."

"RUDE! on brand for other comments posted here. Terrible customer service. I arrived with my daughter's passport to buy her 50% off item and was turned away. This from a store who has accepted snapchat birthdays as proof of eligibility. They wouldn't even prepare the item for pickup. I have literally spent in the thousands at Kendra. Bye bye! Pandora is a higher quality anyway!!!"