Lisa's Gold & Diamonds

"Zach in three know his stuff, take him anything and he'll be able to help! Wonderful place for getting jealous cleaned too"

"I have a new wedding set purchased as an upgrade by my husband nearly a year ago. When he made the purchase he was told he had ONE free sizing. We were never told of a time frame for this. I took the rings back (there are 3) and I was told no they would not size them for free which we were told they would. So they don’t stand behind their products. I was then told they would be happy to size them at $45 a ring. Now I’m stuck with rings that are tight on my finger when in reality all I really need is a 1/2 size or a size up."

"Being a last minute Christmas shopper, I went to Lisa's hoping to find a mother's ring for my wife. With only 5 days left before Christmas, not only were they able find a perfect setting but were able to get the birthstones in and had the ring ready for me before Christmas. Their customer service is the best and exceeded my expectations. Highly recommend for any jewelry or repair needs."

"If it would allow me ZERO stars i would have chosen that. We will no longer be doing business with this shop. After years of purchasing Pandora beads for my grandmother (when they carried them) and thousands of dollars spent here. We recently brought my grandmothers heirloom piece in for repair here and upon receiving the price for the repair, my 90 year old grandmother wanted to call and see what the process of the repair would be. The response that she received was less than acceptable. "Just tell her to come get it, she's not going to be happy with it anyways" to which she responds that she wants to have the work done, she just wanted to know a bit about the process. To which they told her no to just come and get it. She was in tears at this point because she just wants to be able to wear this special piece again. This is a piece that has been in our family for over 100 years. And I'm not upset that they couldn't work on it, because that explanation would have been alot kinder than the one she received. But to act so blatantly rude over questions that are ACCEPTABLE to ask is just atrocious. To be clear, I used to manage the Kay Jewelers right down the road, and the repair department at that. I understand that repairs for an heirloom piece can be costly. Therefore IF a customer calls and wants a breakdown of the cost and the process, they are more than welcome to do that! NO IF, AND, OR BUT ABOUT IT. If they want to call and ask any questions regarding any work that will be done on their piece, they should feel more than welcome to. Without fear of being spoken to in such a manner. I hope this a lesson to you and your shop to be KIND. Regardless of who calls you or walks through your door."

"We're from Indiana and here on vacation and was looking for some silver to add to my stack and Lisa and her staff was able to accommodate my needs and for a amazing price. +2 over spot price so next time we are in town I will definitely come and see her and her staff again! Very satisfied customer here and highly recommend."