J Squared Connect Inc. 3137 East Fairview Road Southwest, McDonough, GA 30252

"Great Customer Service, willing to work with you to get that exact Perfect Customer Service just right ,"

"We had a huge mess. They came out on short notice and did an excellent job. We paid a high price but I had nothing to compare it with due to the initial problems we created. Very kind and respectful employees."

"I spent $4000 for J Square repair a drain that ran maybe 20 feet into my yard at a rental property on Fredericksburg that turned out pretty good. Because they did such a good job I called them out on another job at a Hopewell rental property.. I had a leaking bath tub valve that would not turn off. J squared charged $270.00 to replace the stems, plus $45.00 to service us after hours. I was happy with that job because the leak was taken care of. About a month or 2 later I had the same issue to occur at the Fredericksburg property so I called J Square. The plumber who arrive did not change out the stem, he replaced the seat and washer of the valve, but charged me the same price as the Hopewell property where the whole stem was replaced. I consulted management about the difference in price, but more importantly, I was concerned about that valve holding up over time. Management agreed that the price should have been adjusted accordingly, and also explained to me that they will be administering a new price list for the technicians. I thought that was great, but I wanted new stems, or my price adjusted.. they would not adjust the price, but they said they would change out the stems.. I was happy with that. Not less that 2 months later the Hopewell property had the same issue so they came out again and changed $270.. I was reluctant to pay it, but I paid it anyway. I figured if I called Broderick, the owner of the company, he could figure out why my problem reoccur at Hopewell, but instead I couldnt reach anyone. Mia, his phone dispatcher could not address my issue and Broderick would not respond to my emails.. texts.. or phone calls. These are rental properties so at the end of the day I was happy that the plumbing was taken care of, even though I paid a little more than I should have. I would not be writing this review if I did not have the same problem reoccur at the Fredericksburg property this weekend. This would, ironically be, two paid visits to Hopewell property for the same problem.. and two visits to the Fredericksburg property for the same problem. I thought that should try reaching out to the owner again, and to my surprise Broderick answered the phone. I greeted him in a calm and respectful manner, as I did not think he was responsible for what his technicians has done. I was looking for him to be empathetic, and provide a reasonable solution, but instead he began explaining to me that I will have to pay for another plumber to come out. To be honest, I was hoping that he could understand that something unethical was going on with his technicians and tell me that he would look into the matter, but instead he reiterated that I will have to pay for another technician.. that maybe my tenant turned the knobs too tight at both properties. It was clear that Broderick was being sarcastic, but I felt like Broderick was insulting my intelligence. You cannot imagine the level of disappointment that I experienced. I thanked Broderick for his time and he in turned hung up the phone."

"Hands down best service so far this year!! These guys turned a nightmare into a blessing. My fiance and I were looking forward to a relaxing shower after moving into our new home yesterday (plot twist) Both toilets and two sinks were leaking, more like pressure wash spraying throughout the entire house. We were referred to J Squared Plumbing and it was all downhill from there. Our technician, Donnie (hope you read this one day, you're the man!), was as friendly as he was professional. It was easy to tell that he's very knowledgeable by the way he got straight to work and knocked it out in no time. He even went back and repaired our kitchen sink a second time just for safe measure since whoever installed the plumbing before royally messed up. I was really impressed when he refused to leave it the way it was and saying he didnt want it to possibly bust one day and flood our house. He went above and beyond to repair our current and future plumbing problems and even adjusted the shower heads. There is absolutely no reason to pick any other company if J Squared Plumbing is an option! I wish you guys the best, other companies should take notes from these guys!"

"I received excellent prompt service from my tech Corey. My water heater was leaking and started to flood my garage. He was not only able to fix the leak, but he helped clean the water. Very helpful, will recommend to anyone."