Bowen & Son AAA Services 9135 South Main Street, Jonesboro, GA 30236

"When I called they came out right away and took very good care of my a/c needs!!! Tom the nice man less than an hour if not 30 minutes GREAT JOB THANK YOU"

"This company deserves 0 stars. All the negative reviews are spot on. Unfortunately if you are a home owner and you need them to come out and look at your AC you will be waiting for DAYS. The lady on the phone is rude and acts like she just woke up from a nap. They have no sense of urgency and no communication at all. They need to be closed down this is not how a company should be running."

"I had to give more than one star only because the technician that came out was very polite and did good work. Now for the negative. The office is horrible about even answering phone call let alone communicating when the service tech would come out. Every reviw you read about the office is spot on. They might be great for contractors to install a new system when not on a time schedule, but as a home owner the office will drive you crazy. I really don't see how they stay in business other than contractors using them."

"We called them since we are in new construction and they were the company who installed the unit, hints still under warranty. I am currently 32 weeks pregnant, and they CANNOT stick to the time that they have told us they would be here. It’s now been 4 days (supposed to be here TODAY 5/27/21 and now they say they can’t get here till next week. Poor service, poor customer service. Not happy, going to different company and will figure out warranty with hvac company about labor cost. Builder needs to find new company to go through, since this one can’t live up to a contract/warranty."

"My husband & I choose Bowen & Son Heating & Air nearly 3 years ago when we decided to build our first very home. To say the least., ALL of their employees were extremely helpful during this process. Very professional and eplained everything we needed to know in full detail, so that we were aware of exactly what we were purchasing etc. As far as work quality goes I must say they were fantastic, very professional as I mentioned earlier, on time as far as being there when they said they would be there., and still to this day they frequently call just to make sure everything they installed is still working efficiently. We recommend Bowen & Son AAA Services to anyone and everyone needing some Heating and Air work done..."