Oops!
1906 Gunbarrel Road, Chattanooga, Tennessee, United States
About the Oops!
Oops Repair is a trusted institution located at 1906 Gunbarrel Road in Chattanooga, Tennessee, United States. We specialize in professional cell phone, tablet, game console, and computer repairs to help you stay connected to the world. Our experienced technicians offer free diagnoses to quickly and accurately assess your device so you can get back up and running fast. With a lifetime warranty on all repairs, you can trust us to restore your device to its original condition. We also offer repair services for iPads and tablets, with fast turnaround times and affordable prices. Additionally, we have a great selection of certified pre-owned phones for sale, backed by a 60-day warranty. If you need cash today, we provide same-day payouts for used or broken electronics. We serve customers from various areas around Chattanooga, ensuring top-notch customer service for all. Trust Oops Repair to get your devices back in working order.
Photos of Oops!
1906 Gunbarrel Rd #108, Chattanooga, TN 37421, United States
Opening hours of Oops!
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Oops!
"Oops! Is the place to bring your electronics for repair. The staff are all very friendly and my service took no time at all. I was quoted much higher prices at other repair stores but would have had to leave my phone for a full day and no guarantee it would be done in that time. I was informed my repairs would take a couple hours and was told if I dropped off with at least 2.5 hours before they closed I could pick up same day. I dropped my phone off on my lunch break and came back after work. My phone was looking great and working perfectly. Thanks Oops! You’ve not only earned my trust, you’ve earned my business."
"Just happened upon this place and decided to have them check my iPhone speaker that was not working correctly. Without hesitation the gentleman took it and cleaned and tested it and I left with it working! Integrity is what we are all looking for these days…I found it here. Please don’t hesitate to go when you need electronic repairs…I certainly will not."
"Very seriously, if you are trying to find someone to repair a cell phone or computer, go to Oops Repair on Gunbarrel Road. My husband just dealt with David there. Instead of having us bring my phone in for repair, David told us what to try first at home. It worked perfectly. He saved us over $100 by just being a very nice, honest man. AT&T recommended Oops to us, and we will never go to anyone else."
"Went in with iMac to resolve software issue, left with a bill, cracked screen, and the same software issue. Communication - Very Poor. Can’t follow up. I can’t overstate how bad these folks are at basic communication skills. Expertise - Didn’t know how to fix the software issue, but never told me that. The lack of humility lead to a $2500 pile of garbage for me to deal with. Professionalism - Was ok, but again, if I didn’t check in every two weeks, I’m sure my computer would still be sitting in a back room somewhere. Accountability - It took months to get my issue resolved after a series of failed promises. Here recently the screen peeled off due to what I assume was poor adhesive and now is completely broken. Software wasn’t fixed, and now my screen is destroyed. I sent an email to the owner and it’s been a week with no reply. Overall - they might be okay if you need your phone screen fixed, but I seriously would consider going somewhere else if you have any other type of repair. They simply don’t know what they are doing and are a poorly tan company that will cost you a lot of time and money."
"I've had my Samsung S8 for several years and it's been a great phone. Never any issues. The screen was cracked and it was progressively getting worse. I have a 10 month old that likes to grab the phone and I didn't want him (or anyone else) to get hurt by the glass. Because it was a good phone and I didn't want the added expense of a new phone. So, I searched for a company to replace the screen (which had been replaced years back without issue by a different company) that led me to Oops! Repair. Oops! was right too because it was a huge mistake. Stopped by to make an appointment and get the price ($200). Communication was spotty at best with the company. Evidently due to some AI or automated computer system they used, per the employee. Dropped the phone off on a Friday afternoon and the work was completed at the appropriate time. Went to use the phone later that evening and the network connection was off more than it was on (never an issue before) and the main speaker was cracking and just useless (also not an issue before). I'm on call for 24/7 for work and have a young child with one on the way and had to go the entire weekend without a properly working phone. Returned at opening on Monday morning to address the issues. The staff was friendly and ordered the parts needed to fix the issues. Dropped the phone off a couple of days later for the fixes. Upon picking it up the speaker worked well and the network connection was better (at that moment). Later that day, upon attempting to use the camera, Oops!, it would not function and any app that used it would not work. On top of that the network connection issue persisted. In the end I was done with the issues caused by their attempts at repairing the phone and could not continue to be without a working phone. I bought a new phone (which I was trying to avoid) and I'm also out the $200 for the screen repair."
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