Overlook Gardens Apartments
1400 Gray Highway, Macon, Georgia, United States
About the Overlook Gardens Apartments
Overlook Gardens Apartments is a premier real estate agency located at 1400 Gray Highway in Macon, Georgia. Our apartments offer a perfect blend of comfort, convenience, and style, making it an ideal place to call home. With spacious floor plans, modern amenities, and a prime location, Overlook Gardens Apartments provides residents with a superior living experience. Our friendly staff is dedicated to ensuring that our residents feel at home and have everything they need to live comfortably. Come experience the luxury and convenience of Overlook Gardens Apartments in Macon, Georgia.
Photos of Overlook Gardens Apartments
1400 Gray Hwy, Macon, GA 31211, United States
Opening hours of Overlook Gardens Apartments
Monday:
09:30 - 17:30
Tuesday:
09:30 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of Overlook Gardens Apartments
"They will change policy without notice. I’m a recovering stroke survivor and disabled. I had an unforeseen issue to arise, I asked to do a promise to pay which they allow you at least once a year (and waive the late fee if paid as agreed) in time past. Tried paying my rent today 6/15/2023, and I use echeck since they went paperless because there’s no additional fees, but today the system said I had to use moneygram which would cost me an additional $3.99. I called the office and the lady said I have to use it, without any prior notice and she said she sent me an email. Yeah while she was talking to me on the phone. They don’t care about anything but creating fees to make them more money at the residents expense. They just increased rent (High), I have medications and doctor copay that are high so I don’t understand why I can’t use what I’ve been using (echeck) to pay the rent. They don’t care about the elderly and those on fixed income. I’ve had a recurring problem in this apartment every year with the air conditioning leaking water onto the carpet. Last time again this week. The people to extract the water out the carpet haven’t come yet! When I asked her about it she said I’m on it now and that was at 4:37pm. They don’t care. I’m usually pretty understanding but this is getting ridiculous. I called corporate but no answer had to leave a voicemail. No response yet. Don’t Move Out Here Unless You’re Ready To Put Up With A Lot Of No Consideration For The Residents!!!"
"The moving process was so easy and fast. Phillis was exceptional and sweet. She handled everything so well and answered every question. Literally got us moved in after talking for a day. 5 stars!!"
"Phillis has been helping me throughout my signing and move in process and she’s been GREAT! My first time coming in, she gave me more than enough details and helped me through the process every time I needed it. She made sure I was aware of everything going on and in a timely manner. She has been a joy to be around! I’m really looking forward to my stay here at Overlook Gardens."
"We’ve lived here for 3 years and aside from things that weren’t really in management’s control, it’s been pretty okay. Last night, two men kicked our door in and ran when they saw we were in the living room. I have no idea why because we are quiet and reserved people. I got in my truck not even 5 minutes after they ran and rode around the apt complex thinking I would see them on foot and instead there was a car I had never seen that sped through the complex when they saw me. Maintenance came to tighten the frame until this morning and this morning they came early to completely fix it (we never have complaints about maintenance tbh. They’re some good gentleman) . Went to the office to review cameras this morning and found out the tag reader was “offline” so says the Manager. I stressed that that was unsafe and the whole time I’m stressing it she kept basically making excuses as to why the tag reader was not working. She also admitted the camera system haven’t been updated in 10 years which makes me question if the system actually worked prior to them “updating” and he system recently. I got frustrated and just left because I felt as though they didn’t understand my frustrations. Like my home was kicked in and had they not seen people they would have come in. Also called the corporate office to voice my concerns and spoke with someone named Barbara and she was beyond rude and said “Well ma’am you should have called the Police”… I’m a 911 Dispatcher. The sheriffs department were the first people notified. Its sad that I don't feel safe in my own home and its sadder that the apartment complex and corporate office have shown no type of compassion towards what we went through last night. Just excuses to keep a good face and snarky comments. Yes this one incident made my view of the complex change because this could have been a lie or death situation and no one would have been able to give any type of information in regards to the two individuals would kicked our door in hopes of identifying them and find out why they did it."
"I am totally 100% satisfied. My apartment is amazing and Shannon and Phillis made it easy to get moved in and get what needed. I highly recommend Overlook Gardens."
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