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Cortland on Ponce
220 Ponce De Leon Place, Decatur, Georgia, United States
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About the Cortland on Ponce
Cortland on Ponce is a premier real estate agency located at 220 Ponce De Leon Place in Decatur, Georgia, United States. Situated in the heart of Downtown Decatur, this apartment community offers the best of city living with easy access to restaurants and bars. The one, two, and three-bedroom apartments feature designer finishes like granite countertops and stainless steel appliances. Residents can enjoy amenities such as a resort-style pool, outdoor resident lounge, and barbecue grills. The community has received the Reputation 800 Award and the Kingsley Excellence Award for exceeding industry benchmarks in resident satisfaction. The leasing team at Cortland is known for their exceptional service and dedication to helping residents find their perfect home. Explore other Cortland apartment communities nearby for a similar living experience. Contact Cortland on Ponce today to schedule a tour and experience the convenience and luxury of city living in Decatur.
Photos of Cortland on Ponce
220 Ponce De Leon Pl, Decatur, GA 30030, United States
Opening hours of Cortland on Ponce
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of Cortland on Ponce
"Mixed feelings, but overall 4/5 is a fair rating. For the most part we liked it more when it was still Place on Ponce. Cortland quite literally removed all the charm from the actual building and in unit renovations. The upgrades are sterile and painting the exterior brick white was beyond unnecessary. Now it looks like every other new place popping up. Since Cortland took over it has also been a revolving door of team members in the front office; granted that seems to have stabilized recently. Major kudos to the new maintenance team though - nothing but great interactions. Our absolute biggest gripe with Cortland operations is when you want to speak with the front office (think maintenance, questions, etc), you can only reach their OFF-SITE TEAM in some corporate building for your issues 98% of the time. It’s the most inefficient and frustrating thing I have ever dealt with in an apartment complex. Pricing is iffy. Expect a renewal rate increase at the end of each term. Even if you find out the same floorplan is renting out for significantly less in some cases at the same time (ahem, our case). Retention efforts were more prioritized by the maintenance team which is impressive and sad all at once. Can’t say enough about how great the location is - walk to anything you need, 2 quick-ish routes into downtown. Decatur is wonderful. The residents in the building have been great from our interactions as well. One of the best neighborhoods to walk around in right next to the complex. Will you enjoy living here? Probably."
"I love this complex. The tenants are so friendly. The property is lovely and clean too."
"Update: Wanted to update my review after living for almost 2 years here and experienced one management change. At Cortland on Ponce my experience has been nothing but pleasant. Of course, there were some initial changes and adjustments when the previous administration was handing off the building (delayed maintenance, no online system for payment). But since Cortland took over I've seen some improvements. First, the leasing office team is amazing! They're all very kind and helpful. The maintenance team is also respectful, really kind, and try to fix things as soon as the maintenance request is submitted. It's true, there has been some noise and blocked areas when units are getting remodeled, but this is expected, we were notified and, is always at a reasonable time. Also due to all of these improvements the building is looking amazing, really modern, and clean. Least but not last, the fellow neighbors/tenants that I've met are all wonderful people. I feel so happy to be part of this community, which is also located in a great neighborhood, with great restaurants and convenient businesses around. The area is also safe, walkable, and has a close-by MARTA station."
"The leasing team at Cortland has been amazing. They took the time to address each and every one of our questions and even stayed behind after our tour had ended to show us a couple more units. We can't wait to move in!"
"Update 10/22: Can in no way recommend this place to live. It appears management is clearing the building slowly by not renewing leases. People are leaving. I REALLY don’t feel safe now, even after they got rid of the homeless guy living in a storage room across the hall. Workers and foul building materials in the halls are replacing them. Cortland Properties took over the building. A “street person” was found living in a storage room across the hall from me this week. Guess we practice diversity! They are worse than the prior management team. The acquisition and rollout reminded me very much of a tail wagging the dog. Give these folks and the place a miss for a year. They truly need it. Reply from Cortland management suggests a rosy future, but I still say give renting here a miss after living here 4 years. I no longer feel safe."
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