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Emerald Pointe Apartments
501 Roberts Drive, Riverdale, Georgia, United States
About the Emerald Pointe Apartments
Emerald Pointe Apartments is a luxurious residential complex located at 501 Roberts Drive in Riverdale, Georgia. This elegant community offers a range of spacious and beautifully designed apartments, each featuring modern amenities and stylish finishes. Residents can enjoy a variety of on-site facilities, including a swimming pool, fitness center, and landscaped grounds. With its convenient location near shopping, dining, and entertainment options, Emerald Pointe Apartments provides a comfortable and convenient lifestyle for its residents.
Photos of Emerald Pointe Apartments
501 Roberts Dr, Riverdale, GA 30274, United States
Opening hours of Emerald Pointe Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Emerald Pointe Apartments
"This been the worst experience I have encounter staying here almost 7 years. Nothing is never done right it's a patch it up and keep moving. Outside contractors do not do what they suppose to do. Communication is poor from either parties. I don't know what's the burden or issue in the pass year."
"I had a great experience with emerald, application was so easy and they attend to issues very fast. Thanks to Ms Ailen from the leasing office for making the whole process easy for me."
"I just moved into my apartment November 1st and there is still some problems that needs to be fixed in my apartment. I put in 3 work orders for these matters. My sink is still clogging even after I put drainO inside of it, I also have a ceiling fan that do not work in the dining room and some outlets in the living room that is still not fixed. The office was quick to take my $2,200 before I got my keys to the apartment but somehow it’s taking time to do the necessary problems that needs to be fixed inside of my apartment that should of been done prior to me moving in. Also if pest control was done, I didn’t have any notification that they were even in my apartment at all.This apartment was vacant for me for a month now."
"Needing a rental place in the south Atlanta Metro area but not being able to be there for walk-throughs was a great experience at Emerald Pointe. The young lady who works in the leasing office, Ailyn Ginete, was exceedingly kind and also very patient and helpful throughout the tour and application process. Since I was not in the city Ailyn conducted the tour with my son and provided him with all the information that I needed to make a comparison of their property versus others. First, the grounds are beautifully landscaped and well-kept. Ailyn spoke with me a few times to understand what I was specifically looking for and helped determine which apartment would be the best fit for me. She listened to the list of things that were most important for me (ie, very safe yet quiet and far away from any children’s play area, not huge so cleaning won’t take a long time, etc.). In addition, Ailyn worked with me for 2 weeks during the application process to help me determine the best ways to provide the type of information acceptable for me to send given that I had been on a leave of absence from work for 2 years. There was not 1 phone conversation that wasn’t filled with kindness and patience. Also, on move-in day I noticed some minor things that I would like to have looked at by maintenance and she said she’d request their service the following week since they are closed on weekends. Much to my surprise the maintenance staff was there within 2 hours to take care of the service! Also, the apartment is very close to schools, shopping and restaurants and is a very easy drive to and from I-85. A beautiful property with caring and attentive staff – what more can a renter ask for?"
"I moved there the summer of 2020. Had problems from the start with vents filthy and full of dust and dirt upon move in. Dust and dirt was literally hanging off the vents. ROACHES. ROACHES. ROACHES!!! Definite infestation. I asked for pest control and some weeks later, was visited by a woman who told me I had to unpack everything before they could complete the request, even though there were only minimal things that were left to pit away. She left what looked like a small matchbox under the sink, I guess to see what kind of ROACHES they were and I never saw her again. The heating system went out in the middle of the winter and on a holiday. No one responded for days and it was over the holiday! I had to report them to Clayton County. Water heater broke, after several calls about no hot water! Was once told that it didn't matter because it didn't happen all the time! Ceiling leaks and doors that were allowed to close so hard from the outside, you would think the apartment was being hit by a car! Maintenance was in and out all the time (I know, I was calling them) and wouldn't take the initiative to fix it! Water was always being fixed and off and don't make a mistake a make a cup of coffee too soon after the water was back on or you'll be sick for days! Maintenance men would retaliate you making complaints, where I had found my appliances mysteriously broken. When the guy came back for another Maintenance problem shortly after, he stood in the kitchen with his hands on his hips looking at his dirty work! Joke was on him, I had an apartment sized washer and dryer already in the apartment from my previous home and had the broken ones removed for free. "We can be our own worst enemy!""
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