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Willowest in Collier Hills
914 Collier Road Northwest, Atlanta, Georgia, United States
About the Willowest in Collier Hills
Willowest in Collier Hills is a charming institution nestled in the heart of Atlanta, Georgia. Located at 914 Collier Road Northwest, this welcoming community offers a peaceful and serene environment for residents to thrive. With a focus on providing top-notch care and support, Willowest in Collier Hills is dedicated to enhancing the quality of life for all who call it home. From beautiful surroundings to personalized services, this institution is committed to creating a warm and inviting atmosphere for all. Come discover the comfort and tranquility of Willowest in Collier Hills today.
Photos of Willowest in Collier Hills
914 Collier Rd NW, Atlanta, GA 30318, United States
Opening hours of Willowest in Collier Hills
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of Willowest in Collier Hills
"This Saturday over 30+ cars were broken into… the gates at this community have been broken and malfunctioning for months. I understand that we as residents park at our “own risk,” but this is absolutely the responsibility of the complex. Conveniently, The cameras in our complex have also not been working for months. Lastly, the mailroom has been broken into over three times in the last 6 months. It is unfortunate that the lack of care for our community resulted in so many residents having personal and private items stolen from their home. As residents, we urge management to action and responsibility for this matter."
"Please don’t move here!! I moved here 5 months ago and my experience all the way from move in through today has been awful. Apartment had mold, insects and animal hair and most appliances were broken and it took them over 3 months to even try to fix anything after countless maintenance requests. Maintenance requests keep getting closed out without any work done, one of the leasing office temps told me this was a common issue. Front gate is always broken and you can hear police cars around all the time. Water and sewer bill has been insanely high (about 2.5x higher than other apartment complexes in the area) and from other reviews looks like this issue has existed for atleast a year, many residents including me have reached out to the leasing office about this multiple times with no response whatsoever. Average water and sewer bill was about $127 last month for a one bedroom apartment!!! On call maintenance lives over an hour away and will not respond to emergency maintenance requests. Leasing office and community management don’t respond to calls or emails and if you try going to the leasing office to talk they are exceptionally rude. Other apartment complexes in the area are much better maintained and overall cheaper."
"If everything is working fine, this complex is great. Good location, walkable to some restaurants and grocery stores, etc. If things go wrong, good luck! Management is awful. They are focused on renting vacant units, so you need to pester them every day to acknowledge you as an existing tenant. We went without AC for two weeks in the summer because they couldn't be bothered to fix it, despite us following up daily. Be very careful when you move out! They will make up excuses to deduct funds from your security deposit. They also have a nasty habit of posting charges to your closed resident portal (which means that you have no way to see the charges or pay them) and then send it to collections! It's a constant struggle of hand-holding an always-new face in the leasing office to do basic things."
"AVOID THIS COMPLEX! I have lived in this apartment for about 4 months now. My air conditioning broke about 3 months in and my husband and I were without an air conditioning unit in the middle of July for TWO WEEKS. Until it was repaired. Then because the contractors had to cut open the wall to fit the unit, I was left with a huge hole in the wall. Maintenance stated that they will have a contractor come out to fix it… it has been well over a month. I attached photos of the popcorn ceiling that is peeling off and has not been repaired yet although I’ve placed maintenance request. The most recent issue and the reason I decided to bring this to google so everyone can see is the mold and on going water leak in my bathroom. This leak has been going on for four days now. I called the emergency maintenance line — no one called back. I’ve place 3 maintenance request. One maintenance man came to see it, took photos and said he would tell his supervisor. The leak is soaking my bathroom. I have buckets collecting water and not to mention how unsanitary and dangerous the mold is. It is unfortunate that the management of this community is so terrible because it is on beautiful grounds, but nonetheless PLEASE AVOID THIS COMPLEX!"
"I have lived here over a year and even renewed my lease once. I thought about staying for yet another year (planned to stay until I bought a home) but I sadly won’t be. I really loved this apartment for the first year I was here. In the last year there has been just some sketchy things. There was a couple screaming at each other outside at crazy hours for MONTHS and nothing was done about it even though there was multiple complaints about this couple. I had amazing neighbors and then had one move in that was playing loud music at all hours. When I complained they told this neighbor who it was and asked that I reach out to this neighbor MYSELF. I had to complain for over 5 weeks to finally hear back from the leasing staff. This situation was just handled so poorly/unprofessionally. I still hear music at all hours now….even though it’s clearly in the lease as a violation. Lastly, the TRASH!!! It gets piled up like this and the entire complex smells terribly. (See pics) I promise this was not a huge issue when I first moved in but it has looked like this for the last week with no communication from the leasing office about it. The old maintenance manager was AMAZING. He left about a year into me living here and I think that was a huge mistake for this property. This property has so much potential — management needs to improve."
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