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SYNC at Jonquil
1455 Spring Road Southeast, Smyrna, Georgia, United States
About the SYNC at Jonquil
SYNC at Jonquil is a modern and vibrant institution located at 1455 Spring Road Southeast in Smyrna, Georgia. This community-focused space offers a range of amenities and services for residents, including a fitness center, swimming pool, and outdoor grilling area. With its convenient location and stylish design, SYNC at Jonquil is the perfect place to call home in the heart of Georgia.
Photos of SYNC at Jonquil
1455 Spring Rd SE, Smyrna, GA 30080, United States
Opening hours of SYNC at Jonquil
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of SYNC at Jonquil
"I love it here. I’ll be signing my 4th lease soon. Everything that is within the leasing offices control is fixed promptly and properly. I have never had an issue, nor seen, a roach. A beetle maybe lol. We are by trees so some pests can’t be avoided. The staff is amazing. They make sure that we have community events. This is the most I’ve seen with any staff that we’ve had. The building is quiet. I’ve never had issues with my neighbors. For the price, amenities, location, and the friendly staff that you get it’s definitely worth it."
"BEWARE OF ROACHES The customer service here is terrible the only positive thing I have to say about this place is Alexis. When I first mentioned my problem with roaches she is the only person who genuinely acknowledged my concerns and tried to help. She’s so sweet and literally the most genuine person in that office. The PM (Dana) and AM (J) acted as if they had never heard of roaches when there are multiple reviews that say otherwise. I was basically told that I should’ve reported every roach and they didn’t have but maybe 1 or two request for pest control. I am a nurse who’s never home, I took matters into my own hands and installed cameras to show them proof and weather stripping to seal all the doors. Literally a prisoner in my own home. After months of suffering in silence and finding a roach in my room I literally couldn’t sleep. I started having to take my anxiety pills just to relax. I reached out to management who again stated this is the first time they have ever heard of this and to let pest control spray every two weeks. We already tried that in July and it didn’t work. I decided it was time to moved but moving came with 1x the rent. I wasn’t moving to dissatisfaction I was moving because no one deserves to live with roaches. Due to the PM nasty attitude I asked to speak to her boss, regarding my request to have my termination fee wave. After explaining my allergy to roaches, anxiety, not being able to sleep and showing proof via pictures and video. The only option given to me was to transfer to another sync property or pay the termination fee. I took out a personal loan just to have my quality of life back. I wouldn’t wish this upon anyone. No one cared about my suffering or the financial burden moving cost me. Attached are just a few examples of this nightmare."
"I wanted to take a moment to express my positive experience with the Sync at Jonquil. As a resident of three years, my interactions with the leasing office have been consistently favorable, and I'd like to highlight a few key points: 1. Professional and Friendly Staff: The leasing office staff has been consistently professional and friendly. Their approachability and willingness to assist with any queries or concerns have made the living experience here enjoyable. 2. Efficient Communication: I appreciate the leasing office's commitment to efficient communication. Whether it's responding to maintenance requests, providing updates, or addressing inquiries, the team consistently communicates in a timely and effective manner. 3. Responsive Maintenance Team: The maintenance team associated with the leasing office has been prompt and efficient in addressing any issues. Their quick response time and quality work contribute significantly to the overall satisfaction of the residents. 4. Well-Organized Leasing Process: The leasing process was well-organized and straightforward. The leasing office staff guided me through each step, making the move-in process seamless and stress-free. 5. Community Events and Engagement: I appreciate the efforts made by the leasing office to foster a sense of community. Organizing events and activities demonstrates a commitment to creating a vibrant and connected living environment. In summary, my experience with Sync at Jonquil has been overwhelmingly positive. The professionalism, efficiency, and commitment to resident satisfaction make this leasing office stand out. I look forward to continuing my residency here."
"I recently lived in this apartment complex, and unfortunately, my experience was far from satisfactory. I would rate it 2 stars, and here's why: Pest Infestation: Roaches and rats seemed to have taken up residence alongside me. No matter how clean I kept my apartment, those pesky critters were a constant problem. I reported the issue to the management multiple times, and while they did send an exterminator, it seemed like a temporary fix at best. Living with roaches is not only unpleasant but also a health concern, and it's frustrating that the complex didn't address this issue effectively. Unfair Move-Out Charges: When I finally decided to move out at the end of my lease term, the headache didn't end there. I received a bill for 1,821.86$ for giving a 55 day notice instead of 60 day notice even though it was at the end of my lease. Being a retired disable veteran I live on a fixed income. It felt like they were trying to nickel-and-dime me, and disputing these charges with the front desk was a tedious and unproductive process. Luckily reaching out to corporate they used logic and common sense. In conclusion, I cannot recommend Sync at Jonquil based on my experience with pest infestations, unfair move-out charges, poor communication. I sincerely hope these issues can be addressed to improve the living conditions for future tenants."
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