U Pointe Kennesaw 3079 Hidden Forest Court, Marietta, GA 30066

"The teenagers who work in the leasing office are so rude. When I first moved in August 12, I had a lot of complaints about my unit and instead of helping me this girl asked if I wanted to break my lease. I took this the wrong was because I’m pretty sure you’re supposed to always make sure residents are happy. Today I go to pick up packages and all of the leasing office people are giving me dirty looks and making me uncomfortable. They were trying to convince me that my packages got delivered to a different apartment building, but they had my packages the whole time."

"I would give 0 if I could. I’m not from the area and took a tour believing it was a good place BUT ITS A LIE. Believe the other reviews, if u can live somewhere else do that. I had constant issues with roaches even though we lived on the 3rd floor and kept the apartment clean. The exterminator would spray and the roaches would be back within the month. The whole complex always smells like weed and it even seeped into my apartment sometimes. Trash would constantly pile up in the parking garage. Dog poop and pee was left in the hallways all the time. I ended up not even living there for most of the year still paying rent bc it was that bad and they are still trying to charge me for damages that I couldn’t have made. Management only seemed to care about getting new people to sign and not about it’s residents. Do yourself a favor and go literally anywhere else."

"If I could this horrific place would get zero stars. Many people told me to not sign a lease with upointe but I was eager to live on my own in college so I decided to just sign my lease despite everyone telling me not to. I believe that I would not have a roach problem because I’m a very clean person but those roaches showed me who’s boss. The staff is horrible they are young and act as if they were trained for 30 mintues and then put to work. If you call to ask a question each staff will give you a different answer none of them are on the same page. The day I moved in my unit smelled disgusting the floors were filthy cat littler was all under the balcony door and in the cracks of the walls by my bedroom. There was a huge roach under the kitchen sink and a big colored stain. No one clean or prepared the unit for move in. The couch in our unit was clothed and had spider webs and crumbs all over . We asked to have the unit clean and one single lady came in with a dirty moped no bucket and started “ moping away” how do you clean a floor with no chemicals or water ?? She didn’t even sweep before she mopped she also came to our unit with a horrible attitude and said that it’s our job to clean but ITS NOT OUR JOB TO CLEAN A DITY FLOOR THE DAY WE MOVE IN. We pay 900 a month to walk into hazardous environments. the day I decided to leave this disgusting place is when I was sitting on my bed eating my pizza rolls a German roach crawled OVER my foot. The roach than ran under my wall I then looked up on my ceiling and its brother was starring at me on the top of my wall. they were preying on me. That’s when I called it wraps and called my mother. I moved out the same day. In addition my roommates had one of the roaches taking a shower with her. No one deserves to pay 900 to have 10 roommates (3 girls + yourself+ 6 roaches) me and my roommates weren’t there the only living things there. My friend nneka who was my roomate left photos. Try to find her review for pictures"

"The nightmare occurred on Saturday, August 12th, 2023 @ Upointe. This was supposed to be an exciting day for my family and my daughter’s first day off to college. Upointe assigned my daughter to room 2430. We walked into an unclean, smelly, pet and roach infested apartment. The refrigerator had molded food, trash was lying around, and live roaches were crawling everywhere. Spider webs were all over. The stove had the light on as if it was on. The parents requested our daughters be moved to a better unit. They ended up dividing these girls that had gotten along and had planned to live together. The next issue. They moved the girls in three separate units. My daughter moved to unit 2630. She gets along with her new set of roommates….but this unit is infested with roaches as well. I walked into my daughter’s room and roaches were crawling on her bed. All the parents spent money purchasing roach spray for the girl’s unit. Not only did the unit have roaches, but my daughter’s smoke detector kept beeping, and her toilet leaked twice. She had to use her new towels and containers to hold the dripping water. The other roommates complained about the roaches as well, and it seem as though management ignored them. They told these girls; they would move them to the 4th floor. Then, when I spoke to Angela Hale, she said someone took this unit. Therefore, she told me she would have pest control flush the roaches or possibly move my daughter to UClub. My daughter and her roommates said there was no proof pest control came on Aug. 24th at the time Angela told me they came. I spoke to Ms. Hale again on Tuesday, Aug. 29th, 2023, and I told her because these roach issues haven’t been resolved, my daughter should not be paying rent on Sept. 1st, 2023. Ms. Hale never got back in touch with me. My daughter has been sick, and she stays out of room because she doesn’t want to deal with the roaches. One of her roommates sleeps in the study room or her car because she doesn’t want to deal with the roaches. Upointe have caused my family unhappiness and cost us extra money. I am not at rest and peace with my daughter living with roaches. They inconvenienced my family two times. My daughter is a future medical doctor, and I can’t have this place hindering my daughter’s studies. We didn’t get to move my daughter in until 4pm on August 12th when we arrived @ Upointe @ 10am. Therefore, I had to rent another large vehicle, pay for lodging, food, and gas by returning the next weekend to help my daughter finish moving in. I had several people there to help my daughter move the first round. The 2nd time, we had to do it by ourselves. Upointe has caused me a lot of emotional issues because I couldn’t share my daughter’s happy move in story. I still have not finished decorating my daughter’s apartment because I thought they were going to move my daughter and her roommates from the roach invasion. Currently, my daughter has wasted gas and money looking for another place to live. The roaches have forced to move. I also called the Regional Manager, Taylor Joyner. She handed the issues off to Ms. Hale. There seems to be an epidemic with off campus housing charging students all this money to live in trash. They prey on these excited college students because the students are excited about being away to college. My daughter and my family do not live in such conditions. I tried to be civil with these ladies, but I am not satisfied with gift cards and the being release without penalty because it is not easy finding a place to reside in Kennesaw area. Upointe made them pay rent on Aug. 1st, and they didn’t move in until Aug. 12th. School ends in May, and these college students have to pay for 2 additional months. The trash, the stairwells, and exterior in the building is filthy. They have not been keeping the building up to the par. They have forced my daughter and her roommates to find other housing because they continued to charge and threaten them about paying the rent but wouldn't do anything about roaches."

"Had a tour with Nikhita today! She is an awesome guide and is super informed and helpful. The rooms come fully furnished and are much nicer than many on-campus options. The pool, recreation center, and gym are all spacious and well-kept. The study rooms are quiet and are an excellent space for students of all grades. So excited to live here this fall!"