West Woods Student Living 1321 Lovvorn Road, Carrollton, GA 30117

"I’ve tried to stay positive with this complex but it’s becoming very hard. I have had issues from my move in day. I was showed this beautiful model apartment, perfect apartment! And it had sold me. On move in day I was told an amount I needed to have. I brought that amount. Ended up not being enough. The entire time I have lived here I have always had a balance of over $1200. Due to late fees and move in day miscommunication and lack of care. When I moved in I was told my apartment would be clean and move in ready. That was not the case, my apartment was disgusting. My wood floors were covered in white residue that I cannot get to come up. Infested with roaches, my freezer was filled with roaches and lady bugs . My bedroom door had a huge hole in it that they put plaster on (looks trashy) my dishwasher smells like foul ssa because it is holding stank water in the bottom and will not drain. My washer and dryer are terrible. My fridge does not work. Leasing managers and random people will walk in your apartment at all times without a notice. Recently I talked to the office about my dishwasher getting fixed. They promised that if I left them a good review on google they would have my dishwasher looked at that night. No one ever came and here it is a month later. I have definitely deleted that good review. I have done everything to try to maintain a positive experience while living here. I have contacted corporate about issues I’m having. They are no help either. Just save your money and look into other student living cause this is terrible! 0/10 do not recommend."

"Amos has been a great help this year for me! He helped out with providing great customer service and maintenance with any problems with my apartment. The staff was also very caring and polite as well."

"Horrible place to live, full of roaches, cops practically live out here because of all the idiots that occupy this apartment. the leasing office staff literally do not care, we had our plumbing out for days (my fiancé and i both suffer from IBS and other stomach illnesses) and it took me threatening law involvement over the literal biohazard growing in my toilet to get it fixed. Still isn’t really even fixed, they put a bandaid on it. the roaches are literally NESTING in our kitchen cabinets. The neighbors are a nightmare. if you have dogs and love them at all, don’t move here. people keep their dog aggressive and untrained dogs off leash constantly. Again, leasing office staff is nowhere to be found in all of this. Half of the ceiling fans carefully work, the dishwashers all leak, the washer and dryers suck. None of this would really be an issue if the company responsible for this complex cared literally at all. i pay ALMOST $800 a month for 1bed/1bath, and i’m embarrassed to even have friends over in this hell hole. Police presence in here is insane, a few months ago, 3 different departments had to respond to a group of people who snuck in and were fighting and throwing people on other people’s cars. People break the gates constantly, no one knows how to park or drive or use their brain in any way. Leasing office has done nothing about the roaches that are actively making my already ill fiancé and my dogs sick, however they are offering $1000 incentives to other people to fix their issues. If you want to enjoy living on a day to day basis, parents if you love your kids, DO NOT MOVE HERE. This place needs to be shut down and reevaluated IMMEDIATELY."

"If I could give this place a zero i would. Management is EXTREMELY NEGLECTFUL. The ongoing roach infestation in my apartment has reached an alarming level. They have infiltrated my kitchen, fridge, and personal belongings. Despite my repeated attempts to resolve this issue on my own nothing works. I have received only minimal assistance from the leasing office THEY DO NOT CARE AT ALL. it took them a year and 2 months to fix our washer and dryer. There's always trash in the parking lot. People are constantly breaking into cars so the cops are always here. if you value your safety, a clean environment, and peace save yourself the headache and do not move here."

"This apartment complex is trashed. Police will be outside your window with sirens blaring, especially if u live in a building close to the pool. Amenities suck and will constantly be closed. The gym equipment is rusted and not safe or reliable to use. Maintenance requests take forever to be completed, and they will cancel requests or say something is complete without ever coming to check on the request. When I moved in the AC was broken, when my roommate moved in, the AC was broken. The AC was broken many other times and the last time it was broken from April to end of June. Staff will enter your apartment without prior notification and leave lights on and doors unlocked. I’m so glad I didn’t renew my lease."