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The Flaming Candle Company
71 Southern Court, Hiram, Georgia, United States
About the The Flaming Candle Company
The Flaming Candle Company is a health and home goods store located at 71 Southern Court in Hiram, Georgia, United States. Our store offers a wide selection of candles, essential oils, and other products to help create a relaxing and inviting atmosphere in your home. Whether you're looking for a scented candle to unwind after a long day or a natural remedy to promote wellness, we have something for everyone. Visit us today and discover the perfect products to enhance your living space.
Photos of The Flaming Candle Company
71 Southern Ct, Hiram, GA 30141, United States
Opening hours of The Flaming Candle Company
Monday:
10:00 - 16:00
Tuesday:
10:00 - 16:00
Wednesday:
10:00 - 16:00
Thursday:
10:00 - 16:00
Friday:
10:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of The Flaming Candle Company
"Tried to get a shipping quote before purchasing $3500 worth of wax and customer service said they can’t provide an estimate until I checkout which makes no sense. Shipping could be ridiculous and I have no way of knowing until I checkout? Do better. Good thing competition has an immediate quote with my zip. Lost my business"
"This used to be a great service company. They used to be my main supplier and I spend a lot on candle supplies. I ordered wicks from them on the 9th early morning. The reason I ordered from them is I needed a scent from them and didn’t want to pay shipping from them and candle science. That was my first mistake. It’s going to cost me more than that shipping would have been. So I got a notification on Monday saying they had shipped. I thought cool one day ship from Atlanta I can still make my delivery date. I called them Tuesday afternoon to check on why I had not received but it was 4:00 pm and they had been closed since 3:30. So I called Wednesday and they said they were ready to be picked up that day. No that was a lie. They are now just going to the post office and I will receive tomorrow. My order is going to be late. Fool me once shame on you fool me twice shame on me. Never again can I trust Flaming Candle as a viable supplier. They will argue that they have five business days to send and the first day doesn’t count. They don’t count the package sitting there once the label is made. So frustrating. How can a warehouse be open til 3:30 and expect to take care of customers especially during the Holidays. So good product if you have plenty of time to wait."
"I love love love the quality of their FO, the best I’ve tried so far. And their customer service is amazing, fast responding and very professional. HOWEVER do have some feedback for TFC: - PLEASE please please dont be stingy with the FO and fill the bottle! This happens all the times that some bottles arrived not full (sometimes because of leaks, but if not it’s really just because they didn’t fill it all the way as there’s no signs of leaks…) at least some or most of the bottles appeared to be not full (see pictures) Which is not a pleasant feeling for the customer. When we purchased any bottle of any sizes big or small, we want to receive it FULL! As a business owner myself I always want the customer to get a better bang for their buck, if not at least get what they paid for. So again, please fill the bottle! - There’s other candle supply companies who offer such better deals, some company offers a 1oz sample for EVERY big size bottle purchase (i.e you purchase 7 bottles of 8oz, you get 7 samples 1oz) not mentioning their price is much more reasonable both for products and shipping. Other companies have a sampler discount every month (i.e 5$ for 5 sampler or 10$ for 10 etc ). So TFC, I love your FO and do want to keep supporting your company so it’d be nice to occasionally give customers some discount, or special savings etc … either seasonal or for bulk orders. But otherwise, yes they are a 5 stars company for sure!"
"Not a pleasant experience. They do not care for their customers. Once you hit purchase you are basically on your own they will NOT help you. you always want to work with a company that’s going to be there for you, they didn’t do anything to help when they could considering they didn’t ship out my package a week after I called for help. Excellent Customer service is the most important and you will NOT get that here. However, the products I received were excellent. I am very happy with the quality of their products! It was worth the wait."
"So first off, the shipping and processing does take a little while, but the prices are amazing and the quality is even better. I ordered a sample box of many different scents and every one I opened was better than the last. I saw some people had issues with bottles leaking but I did not have that issue and nothing was delivered damaged. I will be ordering all of my fragrances from the flaming candle from now on. My only recommendation is do not order if you are in a time crunch because it will take around 2 weeks to get your order."
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