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AM Home Delivery & Trucking
4615 South Old Peachtree Road, Norcross, Georgia, United States
About the AM Home Delivery & Trucking
AM Home Delivery & Trucking is a professional moving company located at 4615 South Old Peachtree Road in Norcross, Georgia. Our team specializes in providing reliable and efficient home delivery and trucking services to clients in the United States. Whether you are moving to a new home or need items transported, our experienced staff is here to help. With a focus on exceptional customer service and attention to detail, you can trust AM Home Delivery & Trucking to handle all of your moving needs with care and precision. Contact us today for a quote and let us take the stress out of your next move.
4615 S Old Peachtree Rd, Norcross, GA 30071, United States
Reviews of AM Home Delivery & Trucking
"Terrible company. Delivered a refrigerator, left it in my house uninstalled and told me they had to leave it and come back because they needed a 3rd man because it was too heavy. It took a week for them to return but in that time I installed it myself. 1 man. When they we coming back to install it and remove my old refrigerator they’re truck broke down and they never came that day. Since I already installed it myself all I wanted them to do was take away my old refrigerator. I called a junk removal company and they came the next morning, took away my old refrigerator and it cost me half of what AM trucking we’re charging me. Never use this company."
"Absolutely horrible experience! I ordered two sofas and a dresser from RoomsToGo. The items shipped directly from the vendor and they contracted this company to do the delivery. Communications leading up to the delivery date went well and I confirmed the delivery window and service level both through text and over the phone. I selected doorstep delivery as my service level and opted out of the white glove service as I didn’t need them to come inside for set up. When they arrived, the delivery drivers refused to deliver the items up one flight of stairs. I called customer service before signing off for the order with the drivers. They told me that my service level entailed delivery to the first threshold of the residence. This was the first I had heard of this parameter because doorstep delivery means doorstep delivery not “first threshold” delivery. I asked the rep, Karrina, to speak with a manager and she refused stating that a manager would tell me the same thing. I ended up signing off for my order so that I wouldn’t incur another redelivery fee on top of the white glove fee just to have my items brought to my door. If at all possible, DO NOT USE THIS COMPANY. I’ve never had an issue like this with a delivery company where they don’t even fully make the delivery. Horrible service. In the photo see that my items are left on the curb in front of my condo."
"I have called MULTIPLE times in reference to receiving my tv from them! A delivery time was set without anybody calling or reaching out to me to see when would work best for me and somebody called themselves trying to deliver it at 7am on a SATURDAY morning while I was sleep and of course nobody was available. While trying to call and speak to the driver referencing this, I was hung up on! I called customer service twice, they both told me 2 different times that they seen my delivery window in the system for (both never set by me), on top of trying to tell me that I have to pay a REDELIVERY FEE for MY tv due to them trying to deliver my item at a time I never even had a say so in setting and told me they would call me back but of course never did! The second person I spoke with told me all because I ANSWERED the call when the automated system called me to give delivery information that it marked it as a confirmation. What kind of system is that!??? Wouldn't I have needed to press a button or speak to someone to confirm anything?? I plan to file a police report on this scam of a company! Please believe all of the bad reviews and try to get a different freight company to deliver your item if you can! Unfortunately, the marketplace I ordered from chose them, so I’ll be calling to file a complaint with them as well."
"Today we had a heavy piece of furniture delivered to my house The guys which came were the most professional and polite delivery people which we ever had. In the future we will be happy to hav them again Excellent job Very happy!!!!"
"Despite the bad reviews on here, I had a great experience today. I did pay the $175 extra for the white glove delivery since we had a lot of stairs to walk up. Walter and Derrick arrived about 2.5 hours into the delivery window and I received a call letting me know when they were 30 minutes out. They had great attitudes and delivered all my furniture boxes up the stairs, unpacked, and took the trash away! Everything went so smoothly. I cannot recommend them enough!!"
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