UPS Customer Center 203 Brumbelow Road, Carrollton, GA 30117

"They steal your package and then call the police on you for going up to confront them. The manager I believe her name is Angie is rude and refuses to even acknowledge you until she is done eating her food. They also refuse to give their names so you can call in a complaint."

"Drivers are incompetent and can’t understand how apartments work, said my address was incomplete online but there is no other way for my to type an apartment number in, and instead of reaching out to ask, or tell me to pick it up, UPS just sent my package back to sender. Genuinely cannot fathom not reaching out to the person receiving the package and a driver not understanding how addresses work. If you can order through any other service, do it, this UPS here sucks and will just return to sender anything that take more than 2 seconds to think about."

"Where I live they never deliver my packages but say they did then I have to track down the package or file a claim. If they say a supervisor will call you back they won’t. This has happened more than once. No photo to add because I NEVER GOT MY PACKAGE !"

"My son and I walked into the customer center to drop off some packages and the lady at the desk was absolutely wonderful! She treated my son very kindly and friendly. She had just dealt with a rude customer but she was still friendly and positive with us. She definitely represents UPS well and earned 5 stars from us!"

"I sat in the living room all day long by the front door, waiting on my package only to see a "sorry we missed you" message. No one knocked. No sticker or notice was left. No delivery attempt was made."