Ferrellgas

"They were very professional when calling them for gas and even given us a great deal for being new customers with them. However, after we payed the bill they charged us again. After many phone calls we got it all settled. But I decided to not go back to them. This was eailer this year. However, they recently charged us with a bill. WE NEVER CALLED THEM TO REFILL OUR TANK. We never called them or anything and now we are having to fight with them again. Completely uncalled for. Don't go to them unless your wanting to be charged all the time."

"We moved here last year. It was a cold winter with - temperatures. We needed gas pretty quick. I made the call and Ferrell gas got to us very quickly. Our delivery person made easy work of filling our tank and your web site made paying easy. We appreciate Ferrell Gas and will always be your customer."

"We have used Ferrellgas for 12 years since we built here. Last year we recommended our next door neighbor to them and they had a tank installed and purchased gas. We got no credit for the referral as is advertised and this year for our annual Fall fill they were $.50 a gal. higher than other suppliers. Disappointed after all our loyalty and disliked not speaking with local folks in customer service."

"An absolutely abysmal company to do business with. Automated e-mails with delivery dates that never happen. Phone maze to get a live person who in turn has no details on a correct delivery date. Promised return phone calls are never received. You’ll never get an 80% full tank with FerrellGas. The time period between order and delivery is just too long. Bonus track: Gave them the benefit of the doubt, called in to rectify. Company is seriously flawed. Nothing about their system makes any sense. Going to buy my tank from them and switch to a different supplier. Done with FerrellGas. Life’s too short to deal with idiots."

"Waited 6 months plus to get service, I'll give them that with pandemic and supply chain issues. When they finally DID do the install, it was like Keystone Cops, they seemed perplexed on how to set the tank and move into position. Final result workable but the way it is blocked up just does not look professional. Immediately I smelled gas, checked with my gas detector and confirmed there was propane escaping (very small amount). The first tech came out and said it was normal, expansion during summer heat, ok, I'll play. So I deal with gas smell for another few months and when we had a steady 75 degrees for a couple days and no sun, I STILL smelled it. Expansion excuse off the table. Called again, tech came out, confirmed smell and pulled out a spray bottle of solution that bubbles if leak. Found a liquid side leak which was small and was told not a safety issue. Tried to tighten fitting, no luck. BTW, they do NOT use a "sniffer" for leaks, these are not expensive, and I can't believe they do not use. Said they would send out new tank... A week has gone by, crickets!!"