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Atlantic Relocation Systems - Atlas Van Lines
1909 Forge Street, Tucker, Georgia, United States
About the Atlantic Relocation Systems - Atlas Van Lines
Atlantic Relocation Systems - Atlas Van Lines is a premier moving company located in Tucker, Georgia, United States. With a convenient location at 1909 Forge Street, this institution offers top-notch moving services for both residential and commercial clients. As an authorized agent of Atlas Van Lines, they provide reliable and efficient moving solutions to ensure a smooth and stress-free relocation experience. Whether you are moving locally or long distance, Atlantic Relocation Systems is dedicated to delivering exceptional customer service and handling your belongings with care. Trust them to help you with all your moving needs.
Photos of Atlantic Relocation Systems - Atlas Van Lines
1909 Forge St, Tucker, GA 30084, United States
Opening hours of Atlantic Relocation Systems - Atlas Van Lines
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Atlantic Relocation Systems - Atlas Van Lines
"I needed help moving from a one-bedroom apt to another one here in town. Atlantic Relocation Systems gave me a price that was lower than others in the area. They also assisted me with even packing the remaining items I had left that I was going to do myself the next day. Finally, Heath and his main man Tommy were friendly & efficient (also note that Tommy went far above & beyond as well - thank you again Tommy!). They take care of your stuff and get it all to your new place quickly. And while I'm not interested in doing another move soon (whew!), I would not hesitate to use ARS again. Highly recommended!"
"Do NOT contract with this company. Unprofessional, unresponsive to the point of LYING during the 6 months-long process of recovering for lost, broken items. Worst experience moving in more than 12 moves over the last 40 years."
"Part 1 WARNING - NEVER do business with this company! They deserve only the worst possible negative rating. I could write a book about my nightmare experience with Atlantic Relocation Systems (“Atlantic”) and what a huge mistake it was to use them for the overseas shipment of my household goods. Given the space limitations for this review, I’ll provide only a very brief overview of the bait-and-switch tactics Atlantic used on me. It all began with their salesman - Andy Orlin. He came to my storage unit in Georgia where all the items for overseas shipment were located and visible for his inspection. He made a persuasive sales pitch about Atlantic’s alleged great shipping business connections and his personal expertise. Much of what he said turned about to be demonstrably false. But by the time I was able to discover Orlin’s many misrepresentations, it was too late to use another shipper as Atlantic had my belongings in their possession. For example, his “expert” estimate and initial contract price for the complete process was 15% lower than the actual amount I was ultimately billed. He also misrepresented the size of the shipping container that Atlantic would use (he said 20' but they apparently used a 40') which lead to me giving away many valuable items and furnishings I would have otherwise kept and included in the shipment. Another huge misrepresentation - Orlin’s promised delivery date was off by almost 4 months! But once they have your belongings, there’s no turning back - you’re stuck with being another victim of Atlantic’s deceptive business practices. Very soon after Atlantic took my items, Orlin began a series of excuses about delayed delivery (all due he said to Covid and other transportation issues despite his original assurances that delivery would be completed in approx. 4 weeks and be unaffected by Covid). Orlin also began sending me a number of “updates” in attempt to justify the delays and insisting that I would have to pay even more money, despite my having paid 100% of Atlantic’s total price up front as they required. Remember, the price I’d already paid had increased 15% over Orlin’s false “estimate” and Atlantic’s initial contract. When I challenged Orlin’s assertions that I would have to pay Atlantic even more money, Atlantic unilaterally and without any prior notice or authorization charged my credit card (using the card number I provided to pay the entire contract cost up front) an additional approximate 6.5% over the escalated price I’d already paid. After my detailed objections to Atlantic’s improper use of my credit card and my threat to sue them on a variety of counts, Atlantic refunded the illegitimate credit card charge. Incredibly, I then received a money demand from Atlantic’s delivery subcontractor in the country of final destination (an outfit named Trallero - whom I’d never heard of and with whom I had no contract). Trallero insisted that I pay them directly (per instructions from Orlin) despite Atlantic’s written contract that it’s charges included door-to-door delivery. Orlin then directed Trallero to stop the delivery of my property until I paid Trallero directly for the fees apparently owed to it by Atlantic. As would be expected, I immediately notified Orlin that Atlantic must pay all fees to Trallero as I had no obligation to pay, and no contractual relationship with, any of Atlantic’s subcontractors. Orlin’s response was like that of a guilty child - he blocked any further communications from me. As a result, I then had to correspond only with Atlantic’s attorneys. I informed them that I was ready to file a multi-count lawsuit to hold Atlantic fully liable for the breach of its contractual obligations, its bad faith conduct and fraudulent business practices, and the recovery of all fees and costs incurred by me in enforcing their obligations. Following the attorneys brief and legally unpersuasive attempt to justify Atlantic’s actions, the attorneys quickly reversed their position and agreed to reimburse me for the full amount ($1820) I’d been coerced to pay Trallero."
"Part 2 During that process, Atlantic’s attorneys also attempted to include “confidentiality and non-disparagement provisions” in a release agreement to prevent me from publicly exposing Atlantic’s inexcusable conduct. But I refused to keep Atlantic’s malfeasance a secret and Atlantic’s attorneys again backed down. Atlantic then paid me and I remain free to inform the world about Atlantic’s deceitful business practices. The final sad chapter of my experience with Atlantic was filing a claim for damaged and missing items with its insurance carrier - W K Webster (Overseas) Ltd. After the insurance company effectively ignored my claim for over 4 months, I notified them that I would promptly file a lawsuit against Atlantic to recover all expenses and litigation costs resulting from the damaged and missing items. Only then did Atlantic’s insurance carrier finally respond and pay me $8,705 to settle my claim. That damages payment was almost 75% of Atlantic’s total contract price! Many of those still missing items are forever irreplaceable. What happened? Did Atlantic intentionally destroy some of my belongings or just inexplicably lose them? Unbelievable! This review contains only a small fraction of the facts that verify what a huge mistake I made by hiring Atlantic. I waited to post this review until I received final payment from Atlantic’s insurance company to prevent that payment from being frustrated by this negative review. From reading dozens of other on-line reviews, I see that my experience with Atlantic is commonplace. In hindsight, I should have read Atlantic’s reviews before relying on Orlin’s bait-and-switch sales pitch. Bottom line - you’d be better off renting a truck, a train and/or a boat to handle your shipping needs yourself rather than dealing with this incompetent and deceitful company. I hope this review helps others avoid the horrific experience I had with Atlantic. I challenge Atlantic to attempt to disprove any part of what I’ve said."
"The only reason I’m giving 2 stars is because everything was good until Accounting tried to charge me more than my estimate twice. Nicki from accounting is completely dishonest and absolutely horrible. She tried to blame the mistake in estimate and my moving coordinator for her trying to charge more than I agreed. She absolutely cannot be trusted for anything that she says. She cites laws and regulations to try and validate her dishonesty. Because of her I wouldn’t use this company again. Not a good team member to her company at all- only blames others"
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