Wendy's,

7408 Bonny Oaks Dr, Chattanooga, TN 37421, United States

"If I could give less I would. I have never reviewed a restaurant, because I am very easy going and forgiving of mistakes. But my last visit to this location was perhaps the worst experience I’ve had. I ordered a #8 meal with a large fry, sauces, and a taco salad. I was given the sandwhich, but a CHILI and a sauce-less ceasar salad without my drink. It also took 20 minutes to get through the line. When they first opened, they were maybe one of the better locations, but wow, it has gone downhill"

"closing time is 11pm. you go there at 10:30 and the employees are outside smoking! They say they are closed at 10:30pm. Hey, if you don't like working until 11 pm, go look for another job!"

"Wife picked up food at the drive through yesterday. They didn't check to make sure they gave the correct food or even all of the ordered food. Got a second double cheeseburger instead of a spicy chicken sandwich and completely forgot to include one of the ordered large fries. Before anyone at Wendy's tells me, I've already sent in a complaint using your website and I've got no response back. Don't go here if you don't want your food to be handled incompetently and to straight up not get the food your ordered. I've dined in here before as well and the staff don't seem to care and seem distracted."

"I’m going to be 100% honest. This was the slowest fast food restaurant I have ever been to in my entire life. It doesn’t even make sense that they were slow considering there was only one other car in the drive-through and nobody inside. They had zero ketchup. What kind of Wendy’s or fast food restaurant in general that sells hamburgers does not have ketchup? Lol only that these people were absolutely rude. Maybe because they’re so miserable working at this place but who knows maybe Wendy’s takes care of their employees? I doubt it, anyways I had to have my family fly into town so that we could exchange Christmas gifts because it was already Christmas time by the time I got my food. That is how slow this place was . I don’t even want food from this place. I just want time of my life that. These people should be ashamed of themselves doesn’t matter how miserable they are at their jobs. I would never want someone to think I am that slow in general I literally got two kids meals , and it made me leave a review this terrible. I almost wasn’t able to get kids meals because my children were adults by the time I got my food."

"My husband and I stopped in for dinner, and we thoroughly enjoyed it. The store was very clean inside and outside, the staff was very friendly, helpful, out going positive attitudes. The food was hot and fresh very delicious and we didn't have to wait very long to receive our order. Keep up the great job that y'all are doing."