SpartanNash Military

"I had a great experiencethe supervisor by the name of Marcus was very professional. Even though I was 2 hours late They was still able to take my load. I am very thankful."

"I arrived 5 and half hours late, was very scared of being rescheduled and turned away after reading all the bad reviews! I was put into a door right away, and they started unloading me within about 15 minutes! It is December 23, and a lot of shipments are late so that might have played a part of getting in right away! Had me unloaded and BOL’s in hand and out the gate in an hours time! Not bad for my first time there!"

"Well let me tell a story from today 12/20/23.. I arrived here at 2142 for a 2200 appointment. After all the check in I was backed in dock door nine at 2218, with my paperworked turned in, tandems slide back, air line unhooked, chocked my wheels and whined my landing gear down(for air pressure reasons). I set in my driver's seat until I got tired around 2256, (light still green and no Trailer movement), and decided to lay down in my bunk and take a nap. I was woke up by a text from freightsmith at 200 saying my load was approved for delivery, I jolted up saw that I had a green light now lock on my trailer gladhand, so I crank up my truck, Attached my airline, raised my landing gear, unchocked my wheels then waited for a truck next to me to pull off before pulling off and sliding my Tandems back. While going to close my doors I saw that I sill had freight on the trailer... I STILL HAD FREIGHT IN THE TRAILER. WHAT!!! The unloader stated it was too cold to put a gladhand lock on my trailer and he never switched the light to red while unloading. IT WOULD HAVE BEEN MY FAULT IF I WOULD HAVE PULLED OFF WITH HIM IN THE TRAILER, OR WHILE HE WAS DRIVING IN AND I WAS DRIVING OFF.. DISASTER ALERT.. BE CAREFUL DRIVERS. I know I was fortunate this time. He switched the light to red now that i bumped the dock the second time, 4 hours late... STAY SAFE AND BLESSED, ALL LOVE"

"Edit: note to self - NEVER accept a load to this place. The guard yelled close her door. By God it's closed and won't see me again. Showed up 15 minutes before appt and was sent to staging. Got on door at my appt time, unloaded in about 45 minutes, but sat for several hours waiting on bols. Lumper was 500.00. Light stayed green the entire time; somebody will eventually get hurt driving off a dock."

"Check in was smooth but had to download an app they are serious about arriving only 15 minutes prior to appointment will turn you away can park on street in front but only room for 5 trucks the cheveron down the road has parking but have to pay for it so I would suggest staying at the rest stop 11 miles away cause odds are you won’t get one of the coveted 5 spots out front guard told me people park there all day waiting for early morning appointments said it’s always full. I had a 2000 appointment was on door by 2015 but unloading was super slow 1 pallet every 10 minutes so be prepared to stay awhile. The guard was cool but the lumper lady seemed like she was to good to tell me anything even though I was just wanting to find out how much I needed to pay. Which by the way was $650 felt like I got Robed lol. Moral of story is 1 no more the 15 minutes early 2. No parking available around here 3. Slow unloading 4. Super expensive lumper fees Good luck if you come here"