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H&R Block
722 Collins Hill Road, Lawrenceville, Georgia, United States
About the H&R Block
H&R Block is a well-known accounting and finance institution located at 722 Collins Hill Road in Lawrenceville, Georgia, United States. With a team of experienced professionals, H&R Block offers a wide range of financial services including tax preparation, bookkeeping, and financial planning. Whether you are an individual or a business owner, H&R Block is dedicated to helping you navigate the complexities of accounting and finance to achieve your financial goals. Visit us today to see how we can assist you with all your financial needs.
Photos of H&R Block
722 Collins Hill Rd K, Lawrenceville, GA 30045, United States
Opening hours of H&R Block
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
12:00 - 16:00
Reviews of H&R Block
"Very Professional and knowledgeable about the laws that govern taxation. Friendly personnel and environment. Look forward to work with Melissa Deguzman near year."
"Great place to work at as a former receptionist."
"The "tax professional" I met with (Anthonese Street) was supposed to be correcting a major error by another H&R Block accountant. However, it seems she managed to completely screw up our K-1 reporting - now compounding the issue even further! Her appearance felt unprofessional (badly chipped nail varnish, leggings)...not what one might expect from someone working in the financial industry. [My position is that if someone can't sufficiently manage their own personal appearance...why should the general public trust them to be responsible and detail-oriented enough to manage company finances? If someone doesn't respect themselves enough to even put on a work-appropriate pair of pants and handle basic grooming...why should I respect them professionally? If someone is working in the financial services industry, there's a responsibility to meet a minimum threshold of professional appearance!] Anthonese told me that everything had been prepared, and that she just needed me to come into the office to sign one document. However, she then proceeded to take 40 minutes of my time on a first visit, and then almost 2 hours on a second visit! There didn't appear to be any awareness from Anthonese about how inappropriate that was - or any sense of urgency or apology. On my second visit Anthonese repeatedly told me that her software had crashed - only for a colleague to explain to her that she'd actually input two fields incorrectly. She slandered the work of my bookkeeper - only for it to become very clear that the bookkeeper had not made a mistake. (And furthermore, she even gave the wrong date for 1099 reporting to my bookkeeper.) Even after I confronted her about this, she continued to try to sell me on firing my bookkeeper and hiring her private side-hustle business to do my bookkeeping. H&R Block have since told me that it is completely forbidden for a H&R Block representative to be soliciting a client for a different business. And when she presented me with an invoice for work she had done privately, it required payment via CashApp! Completely unprofessional and inappropriate! Anthonese couldn't even get the payment system to work. After several minutes of waiting, I told her to call me later for card details when it was working. But then when she called me later she still couldn't get the system to work. She then had a colleague do it, who proceeded to take down my card number incorrectly three times. Furthermore, Anthonese attempted to charge me $200 more than what had been quoted. When I confronted her on this, she said that she'd just made an assumption as to the cost of one of the returns. I told her that her making an assumption was her mistake, and that when I'm provided a quote by a business I expect them to stick by it. She backed down...but this example of her willingness to not pay attention to details, and then expect her client to bare the cost of that felt like a major indicator of my entire experience with her. I had clearly asked for investor K-1s to be provided as a digital document, and for a digital copy of the invoice. However, I was sent documents that had merged the K-1s in with the receipt. When I complained, I was advised to manually fix this issue myself! I insisted on being sent standalone K-1s. But when I asked to please be sent a digital itemized bill, rather than just a receipt, I was refused. (What's particularly shocking is that of all people, I would think that a tax "professional" would understand why itemized bills are important, and that most companies hold digital copies these days!) From beginning to end, this was amateur hour. No respect for my time, an insufficient understanding of professional appearance, inappropriate solicitation, heavily disorganized work, and ultimately, we're now left with an even greater mess that we have to sort out with the IRS! The fact that any company, and any individual, would deem such unprofessional service to be acceptable is scandalous."
"I LOVE the reps of this office!! Everyone is so warm, considerate, and professional!! Miss Susan & Miss Barbara were so sweet and knowledgeable!! I usually prepare my own taxes, but it was so easy to trust my return to such proficient representatives!! I can’t thank them enough for making this process so effortless for me, and their dedication to staying Covid-Safe means so much to my family!!"
"Our meeting with Susan Jackson was SO helpful. She was easy to talk to and caring and thorough. I can only imagine how much better our lives would have been if we’d met her 5 years ago! Highly recommend. P.S. Oscar and all of the other employees I met there were extraordinarily friendly, too. That whole office is such a welcoming place."
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