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Microtel Inn & Suites by Wyndham Chattanooga/Near Hamilton P
7014 McCutcheon Road, Chattanooga, Tennessee, United States
About the Microtel Inn & Suites by Wyndham Chattanooga/Near Hamilton P
Microtel Inn & Suites by Wyndham Chattanooga/Near Hamilton Place is a comfortable and convenient lodging option located at 7014 McCutcheon Road in Chattanooga, Tennessee, United States. This hotel offers modern amenities and spacious rooms that cater to both business and leisure travelers. Guests can enjoy complimentary breakfast, free Wi-Fi, and access to a fitness center. With its close proximity to the Hamilton Place shopping district, guests can easily explore the nearby attractions and dining options. Whether you are visiting Chattanooga for business or pleasure, Microtel Inn & Suites provides a cozy and affordable accommodation option for your stay.
Photos of Microtel Inn & Suites by Wyndham Chattanooga/Near Hamilton P
7014 McCutcheon Rd, Chattanooga, TN 37421, United States
Reviews of Microtel Inn & Suites by Wyndham Chattanooga/Near Hamilton P
"Where should I start? The counter clerk was not pleasant or friendly, the hallway was not vacuumed, sections of the baseboard were missing, portions of the carpet was unraveling, the room wasn't vacuumed, the walls were banged up and dirty, there was no trash can, it had a beat up empty cabinet serving no purpose, the desk had a missing drawer and the other one didn't shut right, the closet door was crooked and didn't shut, the smoke detector was sitting on the microwave rather than mounted on the ceiling.The bed was comfortable at least. The grounds outside had trash all over the place including cigarette butts, it just looked horrible!!! I don't mean to sound petty, but when you pay money to sleep somewhere, there should be certain expectations especially when it's a "brand name" hotel such as Wyndham is. They should be ashamed and embarrassed to have a hotel in that condition representing their name!!"
"The hotel wasn't the greatest and I truly hope I don't make the mistake of choosing them again. However, Ally was very accommodating. As I checked out, Ally saw the notes and found us connecting rooms. The handicap accessible bathroom had a stopped-up sink and Ally came to clear it since Maintenance wasn't going to be available for HOURS! Then the room I was in had a leaking area in it. I brought it to her attention and she was aware ( a little embarrassed by it) but she knew about it and is still allowing visitors to rent the room out! That's the part I didn't like! She was nice but that wasn't good enough. People were smoking outside the entrance and later that night, people are living under umbrellas on the side of the building. This was unsafe since I parked on the back side to get my car at 5am where people are stepping out from their spaces. I was glad we stayed only one day but I pray I never select this particular location again; I should have gone back to LaQuinta. I always enjoy there. I had my aunts and Mom with me; they were super worried about the environment and the rooms did have a smell about them. The bathroom had a huge globe above my head - not a light because I couldn't turn it on so it honestly made me feel like someone was watching during each bathroom experience. It wasn't good. I actually wished I could get my money back but Ally said since I'd been in the room 30minutes, I couldn't. My aunts were very mad about that because one was elderly/handicap and after pushing everything in the room, or course, 30 minutes was in. You have to acknowledge this was a stay away from home. If you can't get the building up to par, please do not deny people their money back on leaky rooms that your staff is aware of. It was lowdown but because I'd already paid it, I had to sleep there. I will bring this same issue up to Wyndham. Leaky rooms has to be sole type of code violation, right?"
"The location seemed good. There are other nice motels on the block, but there are a lot of homeless and questionable looking people on the grounds and in the motel. The rooms are horrible! Nothing is clean. Furniture is falling apart. The TV in our room didn't work and didn't have a remote. The desk attendant gave us a remote, but it didn't work. She said that maintenance would have to program in and she would send him to fix it shortly. He never came and she didn't have his phone number. We went out for a couple of hours, hoping he would show, but when we got back to the room, nothing had changed. I talked to the woman at the desk and she said that she would give us a different room. The new room was in the same condition, but this one had a small fridge and the TV worked. Service was very rude. We were asked repeatedly if we had a room there. Housekeeping did not clean the room while we were out. We asked for clean towels and were told that we would have to take our dirty ones to exchange for clean ones. When we took them to her, she made us take them to the laundry room. I am surprised she didn't want us to wash them too. I could say more, but I think you can get the point."
"I did not stay in a suite with kitchenette, etc so I have no input on those types of rooms. We had a small double bed room. The room was smaller than expected---about the size of a cruise ship cabin. It was obvious there had been recent updates to the room and hotel. Ongoing updating in hotel. The AC unit worked well and seemed new but was so loud woke me up several times during the night. Maybe due to room size. One of the cleanest bathrooms I have had in while. Majority of staff was very pleasant and accommodating. Per many previous reviews, I will have to agree the parking lot needed alot of attention and marijuana smoke was the primary smell throughout the hotel. I totally do not care what people do/smoke in their rooms and cars but there are a lot of families and children that stay there. A little more effort to clear the smell in halls and lobby would probably go a long way. Overall a very good price for a decent and clean room. I will recommend and def stay again if in the area."
"RUN AWAY! BEWARE! DO NOT STAY HERE, NO MATTER YOUR FINANCIAL SITUATION. I don't understand how this hotel has a 4.4 rating. There are serious health and safety code violations occurring both in and around the hotel parking lot. Made a reservation online, easy check in. HOWEVER, the room had huge gashes in walls, furniture, bathroom appliances, the door, etc. and had a 5 ft water stain on the ceiling above the bed. Curtains were stained with different crusty debris, carpet was not vacuumed/cleaned, the hallway smelled musty and like cigarettes. I didn't want to take off my shoes. The bathroom was visibly not clean. The bed sheets appeared clean, but everything else was clearly not. We checked for bugs and didn't see any. My partner and I felt unsafe here. Cancelled my reservation online after booking through their site within the hour. The front desk staff was nice about everything, but said we needed to get the website we booked through to call the front desk to confirm we had a reservation to ensure we will be getting the refund back since we cancelled before 6 pm. I was hung up on by every customer service representative when I called to get help: THIS WAS AT LEAST 10 TIMES. Each representative stated that I need to call the hotel front desk, they will not take responsibility, have no control over money management with this hotel, and yet they were the ones to complete cancellations despite me explaining what the front desk staff instructed. I'm not confident that I'll get my money back."
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