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FEDEX GROUND
5076 Summit Spring Way, Ooltewah, Tennessee, United States
About the FEDEX GROUND
FedEx Ground is a renowned moving company located at 5076 Summit Spring Way in Ooltewah, Tennessee, United States. With a reputation for reliable and efficient service, FedEx Ground offers a range of moving solutions to meet the needs of individuals and businesses alike. Whether you are looking to transport packages across town or across the country, FedEx Ground has the expertise and resources to ensure your belongings arrive safely and on time. Trust FedEx Ground for all your moving needs.
Photos of FEDEX GROUND
5076 Summit Spring Way, Ooltewah, TN 37363, United States
Reviews of FEDEX GROUND
"Absolute WORST experience with this facility. Driver continuously leaves packages at neighbor's house instead of mine. It's IMPOSSIBLE to get someone on the phone. I've tried to flag the driver down to let him know his mistake, but he ignores me and drives off. It's to the point where if I know someone is going to ship something via FedEx, I'll just choose not to buy and purchase the item from someone who ships via UPS or USPS. Would not even give this facility 1 star."
"I work for a contractor (Madison) driving tractor-trailers. I absolutely love my job. The facility is clean. Line haul staff are super nice. Spotter drivers are efficient and safe. Well equipped facility with bathroom, laundry, and self serve kiosk. This will likely be my last driving job."
"I placed an order for 2 items at Walmart. Walmart sent the items separately, Item "A" to be delivered by the 4th, and item "B" to be delivered by the 8th of the month to my son's home. Tracking showed that Item "A" arrived at Ooltewah, TN, FedEx Ground at 3:52 AM on the 6th, and was loaded on a FedEx truck at 4:05 AM for delivery. At 8:15 AM, tracking shows an "Operational Delay" and a promise to deliver the item the following day. It's now the 8th, and Item "A" still has not arrived, with no updated info on the FedEx tracking page. Meanwhile, Item "B" arrived at Ooltewah at 8:01 AM today (8th), was loaded onto the delivery truck at 9:53 AM; and was delivered to my son's home by 12:35 PM. Both items, "A" and "B" were at the same Ooltewah, TN, FedEx facility at the same time, yet only one item, item "B", was delivered. I have no idea what happened to item "A", and there are no updates, and no email explanations as to why the item still has not been delivered. The FedEx Ground facility at Ooltewah seems to be the most disorganized shipping facility that I've ever seen. I don't know if item "A" is on its way, if it was lost, or if the driver took it. There's no way of knowing at this point. If I order anything from Walmart in the future, I will insist that they use ANY shipping company other than FedEx. Whenever I've ordered from Amazon, the orders ALWAYS, without exception, were delivered a day or so before the estimated delivery date. The orders I placed with Amazon arrived via UPS or the U.S. Postal Service. I have learned from this not to use FedEx, especially if something has to be delivered in a timely manner."
"Laziness, stupidity I don’t know. Over the past year our driver has not followed posted signs. Our ELECTRIC gate is officially damaged. I put in a claim. While waiting on a response he did it 2 more times just this week You have absolutely no sense to continue to do this to someone’s property. The gate has a posted sign that specifically says DO NOT PUSH. He has laid heavy packages against it, in between it, over it where the gate won’t open. Seriously even placing packages in front of the gate where we pull in the driveway so we can’t pull in at all. The arm bar of the gate is bent so much that it won’t close at all. Ridiculous how these guys keep their jobs. Pure laziness There is a nice wide area next to our fence that UPS leaves packages. They have smarts. There are days the gate is open and they don’t even bring a package to the porch. They leave it sitting against the gate. Complete redundancy. I do not want this driver delivering my packages or coming on my property anymore. It will continue to happen. In the pics you will see different ways they have left packages at the gate. All are redundant. You will see where the gate should close too but doesn’t anymore and you will see how far bent the arm is how the gate stays open enough for someone to walk though."
"Lack of communication from management. Several people refused to train new hires and was not being trained on routes assigned. Definitely would not recommend working there"
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