UPS Customer Center Hold for Pick Up

Gault Avenue North, Fort Payne, AL 35967

"I receive quite a few packages from UPS for things I order from Amazon. The delivery service in this area is completely RIDICULOUS. More times than not it's never delivered on the day it's supposed to. When I check the status it's "Out for Delivery". Just happened again today, August 15, 2023. It's just not quality service. From the reviews, seems like a common problem."

"This place is not only a JOKE but they are THIEVES! Stole a 2 carat diamond ring (had insurance) and they keep giving me the run around about who is responsible for the payment for my STOLEN ENGAGEMENT RING! (Corporate office says the local office is responsible and the local office says corporate is responsible) Will Be contacting my attorney and maybe she can figure out who is responsible! See y'all SOON!"

"Glad to see they're is new management! Love the new people, the staff are great and are happier. They are doing many upgrades! They will be able to do banners, signs and all kinds of printing. They do alot more than just shipping. Go see them today!"

"For 3 days I have been checking the status of a package I am expecting from UPS. For each of those 3 days I was informed the package is 'out for delivery'. Since I thought it was important for me to be present when the item was delivered, I have devoted 11 hours a day (9AM to 8PM) waiting at home for it. Still no package. Now I've got a weekend forthcoming. So that means I may receive the package 6 days, at the earliest, since I received the first ''out for delivery' notification. I'm very disappointed. I then was given a 3-day window for delivery. It never came. I then was informed "It's out for delivery pm 21 July. So I've been waiting for 3 days and still no package. Since I thought it was important that I be home for the delivery, I decided to wait for the delivery. I have been waiting for it from 0900 to 2000, or 11 hours each day. That's a total of 33 hours I have been stranded in my home."