Groome Transportation
2800 Harley Court, Columbus, Georgia, United States
About the Groome Transportation
Groome Transportation is a reputable institution located at 2800 Harley Court in Columbus, Georgia. With over 85 years of experience, we prioritize the safety and satisfaction of our passengers and employees. We offer convenient transportation services to and from various airports including Hartsfield-Jackson Atlanta International Airport, Birmingham-Shuttlesworth International Airport, and Orlando International Airport, among others. Advance reservations are recommended to ensure availability, but we strive to accommodate all customers to the best of our ability. Our commitment to delivering a safe, healthy, and clean travel experience sets us apart. Visit us at our Columbus location or check out our other pickup locations for a reliable and comfortable transportation service.
Photos of Groome Transportation
2800 Harley Ct, Columbus, GA 31909, United States
Reviews of Groome Transportation
"I used this shuttle service coming back after international travel on January 3rd, 2024 and need to share my review with all! After ATL airport shuttles were not available promptly to take passengers from the international to the domestic terminal I called Groome to please push our shuttle time from 3:45 pm to 4:15 pm. This was a very easy thing to do and I suggest you do too if you notice you may not make your scheduled time. Our driver was Tommy. He was very friendly and ensured our baggage was stored safely in the back of the shuttle. Close to departure a gentleman in a wheelchair arrived. He had a reservation but unfortunately, our shuttle did not have a ramp for him to get on the shuttle without getting out of the wheelchair. Tommy called the main office in Columbus, GA to inquire if another shuttle with said ramp was scheduled that day. After he learned this was not the case he set out to make sure this gentleman got onto his bus and to Columbus. Passengers switched out of the front seats and Tommy proceeded to help the young man onto the bus and safely store and secured his wheelchair. During the trip from ATL to Columbus the young man needed to make a stop and Tommy again helped this young man out of the bus and helped him back in to continue the drive. The extra care and kindness that Tommy shared that day was so very special. All of the passengers also showed compassion that day. Tommy made sure everyone knew what was going on at all times and none of the passengers complained that things took a little bit longer. This trip I met wonderful people that just like me were tired from traveling and just ready to get to their final destination. I know drivers are there to get us safely from one location to the next but this experience was so much more! If Groome reviews these reviews, I hope that they will share my (and their) appreciation with Tommy and also use this as an example! I would give this trip 1,000 stars if I could!"
"We decided to use Groome to bring my husband to the airport before he left for 3 months. We thought that the 3 hour car ride would be too stressful on my children, especially my son with anxiety and autism. He does not do that well with changes or with having to wait for something big to happen. We figured it would be better for us to bring him down the road and not sit in the car thinking about it. Groome was running late due to traffic and just leave a text without stating how long it would be delayed. However, when we pulled up the GPS, there were no traffic delays identified. After thirty minutes, we called the Groome number in Columbus. The rudest employee named Princess answered. She was already annoyed before we said anything and spent most of her time making noises to let us know we were irritating her. She said interrupted my husband as he was trying to explain the situation to tell us that texted us and that they hit traffic. We asked for an estimated time and she said there wasn’t one to keep waiting. I get that traffic happens, but the lack of communication was completely unacceptable. It was already a stressful time and Groome made it even more difficult."
"I’ve been using Groome for years. As I arrived back to GA with my mom, the shuttle I scheduled for us ended up leaving us because there was no more room for baggage. When I booked our tickets, I made sure to include the 1 bag we each had. After a long day of traveling, I arrived at 4pm, I wasn’t sure if I was going to make the 4:45 shuttle so I booked there 5:45, just to not be able to get on it. The driver said she did not have any more room for bags and drove off, I had to call the office and we were able to get on the 6:45 but it was a major inconvenience for the both of us. I arrived at Groome office, the manager stated that he was going to get a statement from the driver and contact me the next day. This happened on November 19th, today is November 30 and I have yet to receive a call, email or text regarding this matter. I’ve took Groome for years, even recommend it to many people. My family visits a lot and they are always taking the shuttle. I’m extremely dissatisfied with how this was handled."
"Like my other trips on groom always smooth and relaxing. Great drivers at groom and prices are affordable"
"I wish I could have gotten the name of the kind gentleman who helped me yesterday. I had just arrived in Atlanta and went to the wrong pickup area. I did not see where the email told me to go to the “W” pickup area. I usually get picked up from the “N” area because I have family who picks me up by car. I called the Columbus office and the gentleman I spoke to on the phone was so helpful and understanding, even when I was stressed. He was able to get me to the correct area and reassured me that another shuttle would be there soon and that I would be okay. Traveling alone can be scary, especially if you’re inexperienced. This gentleman was able to help me get home safely, along with the kind driver who took me home. I hope that the person who helped me gets recognized for his excellent customer service skills somehow, he truly deserves it. Thank you, Groome."
-
Warren Transport Inc
373 Tower Dr, Martinez, GA 30907, United States
-
Blade Trucking LLC
3893 Grape Ave, Augusta, GA 30909, United States
-
Quality Distribution
3633 Wheeler Rd, Augusta, GA 30909, United States
-
Kw Trucking
3138 Old Augusta Rd, Dearing, GA 30808, United States
-
Bedrosian Trucking Inc
2216 Larks Ct, Augusta, GA 30909, United States
-
Laid Back Transportation, LLC
1166 George W Crawford Dr, Augusta, GA 30909, United States
-
Monica London-Freight Agent
805 Oakmont Dr #712, Augusta, GA 30907, United States
-
XYZ
1520 I- 20 Industrial Park Dr, Thomson, GA 30824, United States
-
American Ramp Transit
4904 Luckeys Bridge Rd, Dearing, GA 30808, United States
-
Brewsters Logistics Llc
2839 Conniston Dr, Hephzibah, GA 30815, United States
List of businesses, places and services in Georgia
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos