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H&R Block
3290 Buford Drive, Buford, Georgia, United States
About the H&R Block
H&R Block is a trusted accounting and finance institution located at 3290 Buford Drive in Buford, Georgia, United States. With a team of knowledgeable professionals, H&R Block offers a wide range of financial services including tax preparation, bookkeeping, and financial planning. Whether you are an individual or a business owner, H&R Block is dedicated to helping you navigate the complexities of the financial world with ease and confidence. Visit us today to see how we can help you achieve your financial goals.
Photos of H&R Block
3290 Buford Dr Ste B-3, Buford, GA 30519, United States
Opening hours of H&R Block
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 17:00
Sunday:
12:00 - 16:00
Reviews of H&R Block
"Completely disgusted by the way I was treated by the woman handling my emerald advance application. I believe her name was Megan(older woman w/ long salt & pepper hair). It's difficult to put my experience into words she didn't want to run my application because I'm not currently working. I explained that I called ahead and specifically asked the requirements and explained my situation and was told I could still apply since my refund is expected to be sizable. She tried to dismiss me, but I requested she still process an application since I had come all the way there(I had my 2 mo old baby with me -getting out of the house is a task of its own) . She got very nasty and literally tried to derail every step in the process, this escalated when I politely corrected and entry she was making on the application and she seemed confused on why was entering was incorrect we went back and forth awhile before I just asked her to please consult another rep. The rep comes over and after listening to the dilemma determines what I was telling her was correct. She tried to get the rep to take over but she was in middle of the application it made no sense to do that. When my application was complete I was denied and she got so satisfied and snarky - it made my stomach turn. I had come there for help and she got pleasure from me being denied. I literally went home and cried over how nasty people can be for no reason at all. Will never return"
"Update 2021: Would give 0 stars. Unprofessional and THE MANAGER yelled at ME for THEIR error. This happened a few months ago but I’m still peeved… I dropped off my paperwork to be done and was speaking with my usual tax professional when they stopped replying, I couldn’t get anyone to reply to my emails or phone calls. After 3 weeks I went in to the office to get my papers back and they couldn’t find them then had to get the manager involved. The manager proceeded to tell me I needed to be more organized when they were the ones who wouldn’t respond and couldn’t find my stuff. The woman had the audacity to call my husband and demand that we bring our business back! I am the one who handles our finances and we will never return. Previous review from 2020: Georgie was efficient and informed. She was up front about how long it would take and completed my tax return within the time specified. She checked her work and made sure we were completely accurate."
"This experience is for the customer service AT THIS LOCATION ONLY. I have not been able to get in touch with anyone from H&R Block Corporate about my tax return. I finally got in touch with Amanda at the Mall of Georgia location and she was able to at least give me some clarification and steps to take in order to get my return back. She listened to my frustrations and remained calm and professional."
"Awful experience. I understand they are likely behind right now but we sent over our documents two weeks ago and today, file day, we call to check status again and they can’t find anything and when they did it indicated they hadn’t done anything at all. Good thing we can knock it out in an hour. Thanks H&R for showing us we can do it better than you!"
"Geetha is awesome. I have been keeping my annual appointments with her for several years and wouldn't use anyone else. I recommend her to my friends, but she's usually completely booked by then. Not only is she accurate and helpful, explaining everything to me, but she makes the experience painless and even fun."
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