H&R Block,

3655 Roswell Road, Atlanta, GA 30342

"i used these folks at this location twice in 2019 and 2020. for the 2020 taxes i felt that they where all in over there heads. I have now been audited twice because of these idiots. my last audit from the state of Georgia was just completed with me owing more money as these donkeys miss typed many things on the tax return. If you earn more than $3.74 a year stay away from these folks"

"Great service and helped me understand my tax situation better than previous companies"

"Patrick Wilson did my return, he inputed WIRE transfer number as my ACCOUNT number. States he doesn't make that mistake. Found out about this mistake by a returned payment FEE from GA department of Revenue. I did call him back to have this issue fixed a couple times and he did call me back, but every time I spoke with him about my concern he wouldn't LISTEN and basically wish me luck to figuring it out myself by maybe calling the bank to fix the mistake. I am now on my own to fix this domino effect issue he has caused and would not own up too it. Everyone makes mistakes but he will not even try to help with his mistake (because he is with another client) and is sadly unknowledgeable about his profession. Im currently on Day 2 of trying to fix his mistake: hours on different calls for that one mistake that he has made. I do not wish this on anyone with the mistake he has made. Upside: at least it's not a wrong account number transfer. In response to the owner: support team has been called, thanks to a different HR block location down the road that decided to help me when they didn't have too. I shouldn't have to worry about information put in correctly as it is part of the job by the professional, is it not? It should not be my expectation but as a HR block professional expectation."

"Easy to make appointment; no waiting when I arrived; Trudie McGovern is professional, experienced and easy to work with. I received an e-mail soon thereafter that my federal return had been accepted; nice refund. Deserves a good score!"

"Trudie and the entire office were so helpful and friendly. The customer service was absolutely amazing! Trudie did a phenomenal job with my tax preparation. I will definitely return again."