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H&R Block
8489 Hospital Drive, Douglasville, Georgia, United States
About the H&R Block
H&R Block is a reputable accounting and finance institution located at 8489 Hospital Drive in Douglasville, Georgia, United States. With a team of experienced professionals, H&R Block offers a wide range of financial services including tax preparation, bookkeeping, and financial planning. Whether you are an individual or a business owner, H&R Block is dedicated to providing expert guidance and support to help you achieve your financial goals. Visit our location today to learn more about how we can help you with your financial needs.
Photos of H&R Block
8489 Hospital Dr Ste 15, Douglasville, GA 30134, United States
Opening hours of H&R Block
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 17:00
Sunday:
12:00 - 16:00
Reviews of H&R Block
"I return every year because my tax professional Miss S. HARVEY makes me feel like she cares about me, she's accurate, fast and friendly..."
"Raven is great! Very professional and friendly! She mad the process seamless and is very knowledgeable about information you should want to know involving your taxes. Thank you for providing excellent customer service on today!"
"If I could give this review negative stars I would. I have been using H&R since 2016, this is my second year using this location. I had started my return online but since I have a couple businesses I thought it would be best to swing by and see a consultant. I walked in and met with Roseann/Rosemary. She seemed highly confused by my multiple 1099's and Schedule C's. She had advised she didn't have access to the H&R Block online site to see everything I had already entered. However, we proceeded with her filing. She was confused the entire 55 minutes. She had no knowledge on what forms needed to be completed for what 1099. I had to keep telling her what forms to use which instantly raised a red flag. She proceeded... when it came to the part about "preparer doing due diligence on why tax-payer was eligible to file HOH" she put in the notes "children's father not in their lives". I instantly lost it. I stopped her and asked why she would even feel she could write that on someone's income tax return. Makes me wonder how many women she has done that too without them noticing. She said "I need to write how you are HOH". Well lady, that isn't it! Just because the father is not filing with me does not mean he is not in their lives. That is disgustingly disrespectful. She seemed bothered by me making a big deal about it. Last, she advised that the refund amount she came up with for me was FOUR THOUSAND DOLLARS LESS than what I got on the H&R Block site myself entering in all the CORRECT forms. When I advised her of this and asked about maximizing my return and a particular tax form she needed to file, she proceeded to tell me she couldn't do it. When I stated its available online and an IRS form she has to have access to. She advised me again that she doesn't have access to the same forms online and handed me back my papers. Before leaving I called corporate who advised she did indeed have access to that form. I am baffled at how she lacks knowledge and her blatant disrespect. I would hate to see how many taxes she has prepared for people that didn't know any better and she did not get them their full refund. H&R Block needs to make sure their staff is fully trained to properly utilize each form and maximize people's returns. To sum it up, I will never use this location again even if the services were free."
"1st time using H& R Block. made an appt. at the one in Douglasville I was assigned to Ms. Wiley a sure delight to work with she was very professional and explained everything as she was working with me. She also did my sons taxes. Everyone in the office was extremely nice. I will be returning next year!!"
"Was not impressed whatsoever. The lady who I went to is listed as one of the top executives with over 30yrs of service with H&R block. I was shocked when she gave me the details of my refund. But she is supposed to be the professional. After a few days I decided to take my papers to another tax office just to be looked at to ease my feeling of something isn't right. H&R block missed over $3000 in deductions I was entitled to, which significantly increased my refund. However,, not sure when I might receive a refund now since this does raise a red flag with the IRS when altering a refund that was submitted by a Company that they even rate as one of the best."
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