Dance Connection

"I ordered 2 pairs of Ultimate Dance Shoes on 4/22/22. I received 1 pair within a few days. By 5/8/22 when I had still not received any notice or update of status, I began contacting Dance Connection by phone and email. I asked multiple times for a call back. Eventually, Belinda sent me an email and said the manufacturer had shipped to the wrong place. Once the shoes finally arrived on 5/18/22, the sole of one of them was loose and separated, and both black shoes had a piece of white sticky tape adhered on the inside near the open toe...visible from the top. Again, I asked for a call to resolve the issue, and again, Dance Connections simply will not return the call. Instead they sent a shipping label that I have to print. I mentioned several times that if the one heel height was not available I would take the other heel height. This company is very unresponsive. I am highly disappointed because this is not a difficult request ... CALL ME."

"I special ordered a pair of WCS sandals this past summer; they arrived on time and fit perfectly. I see Dance Connection at most of the WCS events I attend; nice to see friendly, familiar faces who are happy to answer questions and help with small fix its on the spot. Love their Comfort sandals!"

"I love the Ultimate dance shoes! They are so comfortable and have helped my WCS dancing a lot. The website was pretty easy to use. I couldn't see anywhere to specify that I wanted the women's size, but I just sent an email to them. I was sending an email anyway because I changed my mind on the color I wanted after I placed my order. They emailed be back really soon and were really personable. I got the exact size and color I wanted and couldn't be happier."

"Extremely disappointed! I would love to describe my experience with my shoes I ordered on May 4th at an event... but I still have not received them! I have called twice and each time I get the vague answer that they are coming soon. It should not take over 3 months for a pair of shoe to get here. I've had shoes made elsewhere and I have received them in 1/3 of the time. I would kind of understand if the shoes were at a discounted price but they're not. If I knew I would spend most of the summer without dance shoes I wouldn't have bought them from Dance Connection. I will never buy from here again."

"I was one of the first customers to have their orthotics (the foundation of my dance footwear - couldn't dance without them). Since they came out with the Comfort Brand, that is the only brand I buy. I even have pairs that I wear to work! The staff are some of the nicest, sincerest people I have worked with in shoe retail and they really know their stuff. I highly recommend Dance Connection for their excellent products. The Customer Service at the home office cannot be beat. Just remember, if you are buying shoes at a dance event, the people working there are working 14-16 hour days so help them help you - that will get the best result!"