Bank of America (with Drive-thru ATM)

"Please stop calling me back to back, I've made it clear I do not have the time nor need to make an appointment for anything. I'm just gonna block these numbers from here, I cannot stand it. If you people ACTUALLY need me for an important matter, Email has been a thing for a long time too."

"I never go in anymore. I have banked there 40 years. They never seemed to know m,e and I was always disappointed. When my mom was alive she liked her cash a certain way. There was one teller usually with a line of people and when I was in line someone always came up to me to tell me to use the ATM outside. I would explain I needed cash a certain way. Then they would try to explain to me how to use the ATM!"

"Unbelievable! Can not speak to an agent. Called four times and went through the phone tree only to get back to the first option or dropped. No help in directly transferring, tax-free IRA distributions to an eligible charity. This option, first available in 2006."

"Very rude to an older gentleman there. Treated him like garbage because he wasn't dressed nicely, and needed help to cash a check. The black lady was very harsh and acted like he was scum. Bless his heart asked for a phone and they looked at him like he was crazy because he needed to make a call. I closed my account there for a reason. Robins financial credit union is way better! I hope everyone else leaves this bank. Need new workers there and stop hiring the selfish stuck up ones."

"Employees are eager to help, but in my limited experiences at this branch I seem to get different information each time I go in. It's rather frustrating hearing that I do not have correct information concerning my accounts. I tend to get my info from the 800 number now. Like I said, they are pleasant; however, I'd rather get correct informing from someone with no personality than a personable individual that has information I can't rely on. Bank of America as a whole, I give 5 stars. I absolutely love BOA."