Walmart Auto Care Centers 400 Shallowford Road, Gainesville, GA 30504

"Went to get oil changed and they said it would be a 2-3 hour wait. Waited after 2 hours then called them to see how much longer and it turns out they couldn't do it because they said the oil plug was overly torqued. How that is possible when we got it last dove at Walmart is something I don't understand. What I can't believe is that they had me waiting 2 hours & never even called me. When I contacted the Walmart in Oakwood where in originally got it done they told me that the Walmart in Gainesville ALWAYS says that to people!!!! The customer service IS HORRIBLE. Their only excuse for not contacting me is that they are busy AS IF WE ARE BUT BUSY!!!! I left my phone # for the manager (Carlos) to call me and of course he didn't. GO ANYWHERE ELSE BUT HERE!"

"Paid for new wiper blades and the one on the rear is too small and scratched my window. Not happy!"

"We purchased tires and made an online appointment for 8am Saturday. We received a confirmation email and two days later received a reminder to be there at 8am. We show up and no one is there and the lights are off but the hours are 7am-7pm. we finally found someone and he said what are you doing here, we don't take appointments and we don't open until 10am. I came home and pulled up the website and it still says open at 7am. Beware!!!"

"I've been to the Walmart tire center in Gainesville GA twice so far. First time was for an oil change on an SUV. I was able to get everything done for just under 50 bucks. Wait time was acceptable for not having an appointment and they were busy during that time. The second time was for nail in a tire. Wait time was just under 30 minutes so I was able to get a few things for the house and pool while waiting. Both times I had excellent service and quality work. Oil is fine, tire on the car is still fine after 2 weeks. Great service and fair prices. I would recommend this auto care center for anyone needing good affordable quality service done."

"Left due to a 2+ hour wait for an oil change. They stated 3 workers didn’t come in. I know this isn’t necessarily the auto center’s fault, but poor management and hiring the wrong people will definitely contribute to this happening! Also there was only one car in the oil change bay and one in front of me, so apparently it takes 1+ hours to change oil on one car? Hmmmm."