Xenon Depot

"These guys sent me the wrong part, cost me $120 in wasted labor at my mechanic. I then had to wait on hold for an hour and $30 in long distance charges. Took about 3 weeks to get it, but they sent a replacement part without indicating it was a replacement, and not a new purchase...and cost me another $30 in duties and taxes. Last time I purchase from this business. Really disappointing. A $100 part cost me almost $300 in the end, thanks to their incompetence and apathy."

"What a fine business this used to be. From exceptional customer service, to outstanding quality and reasonable prices. It has lost everything. The customer service is absolute trash. They are based out of Atlanta, GA now which, by no surprise, explains the garbage customer service. There is a complete lack of regard for the customer's questions or concerns. They basically tell you that your questions are stupid and ask if you are done already. I'm completely in a state of shock. Unbelievable. What a waste. They have just merged with Headlight Revolutions, Morimoto Lighting and The Retrofit Source to become one large, soulless conglomerate. They are giving us the illusion of competition and variety whereas all they are doing is drowning out any competition. Capitalism at its finest I guess."

"This is the same company as Headlight Revolution. See their reviews and be weary of ordering anything from them. Their sales and shipping tactics are deceptive on a good day."

"I purchased the Xenon Depot license plate reverse bar from them, and all I can say is WOW. The service that I received was amazing and the reverse bar is brighter than my headlights!"

"Been over a year since I've had my XenonDepot LED lights, they were working during the period of use, but last week one of the lights suddenly got dimmer than the other. After inspecting the lights, I found that 2 out of the 4 chips weren't working on a side of the bulb. Xenon Depot's website has the tag line touting, "Fit it and forget it,dependability and durability." I was expecting my Xenon Depot Lights to last years and not just one. Contacted them 5 days ago without a response and seeing all the negative reviews, it doesn't seem like I'll be getting my lights replaced by them. I wouldn't buy from these guys, they don't respond to you, they claim the world yet the product fails at basic longevity, and all in all, leaves you feeling like you've purchased garbage."