Toyota South Atlanta Parts Department 6865 Jonesboro Road, Morrow, GA 30260

"I ordered parts nearly a month ago. I have not received my order and there have been no tracking updates."

"Very responsive and accurate, I placed an order to a different state, the part was at my door few days later at the best price I could find online!"

"Considering that this is an OEM part ordered from Toyota, it is ridiculous that in this day and age that 1: I am charged a delivery fee, and 2 : that it takes three (3) weeks to get it?!!!! I thought Toyota was the global benchmark for “ lean and efficient manufacturing and order to delivery”… not so! Additionally, I decided to replace my filter on my own= $ 28.00. Do you have any idea what one of your sister Franchise dealers wanted for this service??? $320.00!!!!! Wow! You are just like the rest , AFTER ALL!"

"Parts ordering was quick and easy, and even required my VIN to ensure fitment of the part, though I haven't yet installed it. The only thing was that the box was marked Fragile, but handled (or packaged) with anything but the carefulness one might expect. The box was crushed, corners open, and poorly taped."

"Thanks so much for a great experience working with Toyota South's Parts team! Upon arrival, Andrew and Seth worked diligently to fulfill the roughly 30 parts from 4 different orders that I had placed. They verified and made sure that everything was accounted for and correct themselves and again with me. They made me feel very comfortable despite never having been that dealership. Macie always kept me updated through the entire process. We had over 20 emails in a chain and at least 10 different phone conversations. She was always friendly, flexible and solution oriented. Thank you so much again"